FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2643095 · Received July 6, 2012

Report

Report Number
2122870-2012-01555
Event Type
Malfunction
Date Received
July 6, 2012
Date of Event
June 11, 2012
Report Date
June 11, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT TROPONIN I (ACCUTNI) RERUNS ON THE ACCESS 2 IMMUNOASSAY SYSTEM (ACCESS 2) WERE NOT REPRODUCIBLE AND WAS NOT MATCHING THE RESULTS FROM THE OTHER INSTRUMENT IN THE LABORATORY. CUSTOMER REPORTED THAT ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. CUSTOMER REPORTED THAT PATIENT TREATMENT WAS NOT AFFECTED. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. CUSTOMER REPORTED THAT ACCESS ACCUTNI REAGENT, LOT 219417, AND ACCESS ACCUTNI CALIBRATORS (S0-S5), LOT 121451, WERE USED IN CONJUNCTION WITH THE ACCESS 2 SYSTEM. BEC FIELD SERVICE ENGINEER (FSE) PERFORMED REPAIRS TO ADDRESS THE CUSTOMER'S OBSERVATION THAT THE WASH PUMP WAS DEVELOPING BUBBLES IN THE LINES GOING TO THE DISPENSE PROBES. THE FSE REPLACED THE INSTRUMENT WASH VALVE ROTOR/ STATOR ASSEMBLY. THE FSE ALSO CHECKED INSTRUMENT ALIGNMENTS AND ULTRASONICS. THE FSE WAS ABLE TO PRIME THE INSTRUMENT WITHOUT ASPIRATING AIR. THE FSE VERIFIED HARDWARE PERFORMANCE BY COMPLETING A PASSING SYSTEM CHECK AND AN ACCEPTABLE ACCUTNI PRECISION STUDY FOR THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1