FDA Adverse Event Malfunction Summary report: N

POWERED WHEELCHAIR

MDR report key: 2636862 · Received July 2, 2012

Report

Report Number
1525712-2012-00843
Event Type
Malfunction
Date Received
July 2, 2012
Report Date
June 30, 2012
Manufacturer
INVACARE TAYLOR STREET
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

(B)(4) - NO RMA HAS BEEN INITIATED FOR THIS ISSUE. HOWEVER, A QUOTE FOR THE RMA HAS BEEN PROVIDED - QT (B)(4). MODEL M51P, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 1 YEAR OLD. THE OWNER'S MANUAL PART NUMBER 1125085 REV J (OCT-08) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. THE DEALER CALLED STATING THAT THE M51P POWER CHAIR IS ALLEGEDLY LEAKING GREASE FROM THE LEFT MOTOR / GEARBOX. THE MOTOR IS BEING REPLACED AND THE ORIGINAL PART BEING RETURNED TO INVACARE FOR AN INSPECTION AND EVALUATION. NO INJURY ALLEGED.

Description of Event or Problem · 1

CUSTOMER ALLEGED THE LEFT MOTOR GEARBOX IS LEAKING GREASE. QT # (B)(4). NO INJURY ALLEGED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POWERED WHEELCHAIR 890.3860 ITI INVACARE TAYLOR STREET M51P

Patients

Seq Age Sex Outcome Treatment
1 Other