FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2625903 · Received June 22, 2012

Report

Report Number
1644487-2012-01577
Event Type
Malfunction
Date Received
June 22, 2012
Date of Event
May 1, 2011
Report Date
May 24, 2012
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

.

Additional Manufacturer Narrative · 1

DEVICE MANUFACTURE DATE, CORRECTED DATA: THE SOFTWARE MANUFACTURE DATE WAS INADVERTENTLY OMITTED FROM THE INITIAL MDR REPORT.

Description of Event or Problem · 1

IT WAS REPORTED BY A PHYSICIAN THAT SHE WAS HAVING ISSUES USING HER HANDHELD COMPUTER AND PROGRAMMING WAND ON VNS PATIENTS. TROUBLESHOOTING WAS PERFORMED BY THE AREA REPRESENTATIVE WHICH DID NOT RESOLVE THE ISSUE. THE AREA REPRESENTATIVE INDICATED AN INTERMITTENT CONNECTION WITH DEMO DEVICES. AT THE MOMENT ATTEMPTS TO OBTAIN THE REPORTED PRODUCTS RETURNED TO THE MANUFACTURER HAVE BEEN UNSUCCESSFUL TO DATE.

Description of Event or Problem · 1

THE VNS COMPUTER, COMPUTER SERIAL CABLE AND PROGRAMMING WAND WERE RETURNED FOR ANALYSIS ON (B)(6) 2012. THE FLASHCARD WAS NOT RETURNED. NO ANOMALIES WERE NOTED WITH THE COMPUTER ANALYSIS, AND THE DEVICE PERFORMED PER SPECIFICATIONS. ANALYSIS OF THE WAND IDENTIFIED AN INTERMITTENT CONDUCTOR IN THE SERIAL DATA CABLE AT THE HANDLE LOCATION. AFTER THE SERIAL DATA CABLE WAS SUBSTITUTED, THE PROGRAMMING WAND PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. THIS MALFUNCTION OF THE PROGRAMMING WAND, MODEL 201, SN (B)(4),WAS PREVIOUSLY REPORTED VIA CYBERONICS INC (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 842376

Patients

Seq Age Sex Outcome Treatment
1