FDA Adverse Event Malfunction Summary report: N

MOOD MEDICAL

MDR report key: 2621437 · Received June 14, 2012

Report

Report Number
MW5025806
Event Type
Malfunction
Date Received
June 14, 2012
Report Date
May 10, 2012
Manufacturer
MOOG MEDICAL DEVICES GROUP
Product Code
FRN
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
NC, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Description of Event or Problem · 1

(B)(6) MEDICAL CENTER CURRENTLY USES THE MOOG CURLIN PAINSMART AMBULATORY PUMP. THE TUBING FOR THIS DEVICE HAS BEEN ON RECALL SEVERAL TIMES THIS YEAR. THEIR SALES REPRESENTATIVE CONTACTED US TO UPGRADE THE SOFTWARE TO ADDRESS AN ADDITIONAL FDA RECALL FOR ERROR CODE 45. HE TOLD US THAT THEIR PUMPS WOULD HAVE TO BE RETURNED TO THE FACILITY BECAUSE THEY ARE EFFECTED BY ERROR CODE 17 AND CANNOT BE UPGRADED IN THE FIELD. I ASKED IF THE FDA KNEW OF THE ERROR 17 AND WHAT IT WAS AND HOW IT EFFECTED MY PUMPS AND HE WOULD NOT TELL ME. WE HAVE WAY TOO MANY OF THESE PUMPS TO SEND IN FOR AN UPGRADE. ADDITIONALLY, I WANT TO KNOW WHAT ERROR 17 CODE IS AND WHAT THEY ARE FIXING. I KNOW OF MANY OTHER HOSPITALS THAT HAVE BEEN TOLD THIS AS WELL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MOOD MEDICAL CURLIN PAINSMART FRN MOOG MEDICAL DEVICES GROUP CURLIN PAINSMART IOD

Patients

Seq Age Sex Outcome Treatment
1