FDA Adverse Event Malfunction Summary report: N

GXDP-700

MDR report key: 2619735 · Received June 5, 2012

Report

Report Number
3005383085-2012-00001
Event Type
Malfunction
Date Received
June 5, 2012
Date of Event
February 27, 2012
Report Date
May 31, 2012
Manufacturer
PALODEX GROUP OY
Product Code
MUH
PMA / PMN Number
K093683
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 1

THE REPORTED SYMPTOM OF CIRCUIT FAILURE AND OR BURNING CIRCUITRY COULD NOT BE DUPLICATED NOR CONFIRMED. VISUAL/PHYSICAL EXAMINATION ACCOMPANIED BY OLFACTORY ODOR DETECTION YIELDED NO EVIDENCE OF FAILED CIRCUITRY OR COMPONENTS CONSISTENT WITH THE REPORTED SYMPTOMS OF BURNING. A FAILURE OF THE DISPLAY WAS FOUND. THE REPORTED SYMPTOM OF GUI DISPLAY FAILURE WAS CONFIRMED. NO PT INVOLVEMENT.

Description of Event or Problem · 1

DURING A ROUTINE FOLLOW-UP PHONE CALL ON (B)(6) 2012, TO REQUEST ADDITIONAL INFORMATION ABOUT THE ORIGINAL COMPLAINT WHICH WAS FOR "SMELL OF SMOKE," THE OFFICE REPORTED THAT THE UNIT CAUGHT FIRE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GXDP-700 ORTHOPANTOMOGRAPH OP300 MUH PALODEX GROUP OY

Patients

Seq Age Sex Outcome Treatment
1