FDA Adverse Event Malfunction Summary report: N

SYNTHESIS

MDR report key: 261680 · Received February 7, 2000

Report

Report Number
1217183-2000-00001
Event Type
Malfunction
Date Received
February 7, 2000
Date of Event
January 6, 2000
Report Date
February 7, 2000
Manufacturer
INSTRUMENTATION LABORATORY CO.
Product Code
JKS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A CUSTOMER COMPLAINT WAS RECEIVED THAT THE IL SYNTHESIS MODEL 1715 REPORTED AN ERRONEOUS COHB RESULT OF 18% AND THAT THE INSTRUMENT DID NOT FLAG THE ERROR. THE QUALITY CONTROLS ALSO REPORTED WITHIN SPECIFICATION. A SITE VISIT BY AN IL FIELD SERVICE REPRESENTATIVE (FSR) SHOWED THAT THE INSTRUMENT WAS NOT BEING MAINTAINED PER LABELING INSTRUCTIONS AND AS A RESULT A FILM FORMED IN THE CUVETTE WINDOW. FURTHERMORE, CLEANING PATHWAY ERRORS HAD BEEN FLAGGED. AFTER CLEANING BY THE FSR, INSTRUMENT RESULTS RETURNED TO NORMAL. BASED ON A FOLLOW-UP CONVERSATION BETWEEN THE SITE AND THE FSR, IT WAS CONCLUDED THAT NO PT WAS TREATED BASED ON THE ERRONEOUS COHB RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNTHESIS BLOOD GAS/ELECTROLYTE/GLUCOSE/CO-OXIMETER JKS INSTRUMENTATION LABORATORY CO. 1715 NA

Patients

Seq Age Sex Outcome Treatment
1 NA