PHILIPS SONICARE
Report
- Report Number
- 3026630-2012-00004
- Event Type
- Other
- Date Received
- June 8, 2012
- Date of Event
- May 8, 2012
- Report Date
- June 8, 2012
- Manufacturer
- PHILIPS ORAL HEALTHCARE
- Product Code
- JEQ
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE USER SUSTAINED AN INJURY (CUT INSIDE MOUTH) WHILE USING A SONICARE FOR KIDS POWERED TOOTHBRUSH. THE USER WAS "DANCING" WHILE BRUSHING AND ACCIDENTLY STRUCK THE TOOTHBRUSH WITH THEIR KNEE CAUSING THE INJURY. THE PRODUCT LABELING CLEARLY STATES IN SECTIONS DANGER AND WARNING. "THIS APPLIANCE IS NOT A TOY" AND "CHILDREN SHOULD BE SUPERVISED TO ENSURE THAT THEY DO NOT PLAY WITH THE APPLIANCE."
ON (B)(6) 2012, CONSUMER STATES THAT HER DAUGHTER WAS BRUSHING HER TEETH AND DANCING AROUND. CONSUMER SAYS THAT HER DAUGHTER BROUGHT HER KNEE UP, WHICH KNOCKED HER ARM THAT SHE WAS HOLDING THE TOOTHBRUSH IN WHICH PUSHED THE TOOTHBRUSH UP INTO HER MOUTH CAUSING AN INCH DEEP CUT AND THE WIDTH OF THE BRUSH HEAD. CONSUMER EXPERIENCE MANAGER, HANDLING THE CASE, ASKED WHAT MEDICAL TREATMENT THE DAUGHTER RECEIVED. CONSUMER STATES THAT SHE WAS TAKEN TO THE WALK IN CENTRE IN (B)(6) WHO REFERRED HER TO THE DENTIST OFFICE, "(B)(6)."CONSUMER STATES THAT THE DENTAL OFFICE DID NOT DO ANYTHING BECAUSE THE CUT DID NOT REQUIRE STITCHES. CONSUMER STATES THAT THEIR PARTNER ALSO TOOK THE DAUGHTER TO THE HOSP (B)(6). CONSUMER CONCLUDES THAT "ALL [DOCTORS] HAVE CONFIRMED THAT IT [THE CUT] HAS HEALED FINE AND THAT THERE IS NO LASTING DAMAGE."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PHILIPS SONICARE | SONICARE FOR KIDS | JEQ | PHILIPS ORAL HEALTHCARE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 9 YR | Other |