FDA Adverse Event Injury Summary report: N

UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2615319 · Received June 13, 2012

Report

Report Number
2122870-2012-01471
Event Type
Injury
Date Received
June 13, 2012
Date of Event
March 5, 2012
Report Date
May 22, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JNL
PMA / PMN Number
K023764
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(6). SERVICE WAS DISPATCHED TO THE SITE ON (B)(4) 2012 FOR THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) CLEANED THE ANALYTICAL MODULE AND REPLACED THE GRIPPER MIXERS AND PERI-PUMP TUBING. THE FSE ALSO REPLACED THE SAMPLE PROBE AND WASH NOZZLE DUE TO A FAILED CARRYOVER TEST. THE FSE REVIEWED THE CUSTOMER'S EVENT LOG AND ERRORS. BASED UPON THIS REVIEW THE FSE INDICATED THAT IT IS POSSIBLE THAT THE INSTRUMENT EXPERIENCED A PROBE CRASH, HOWEVER, THIS WAS NOT CONFIRMED. UPON COMPLETION OF THE NECESSARY AND VERIFIED REPAIRS, THE INSTRUMENT WAS RETURNED BACK INTO OPERATION. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT. MDRS ASSOCIATED WITH THIS EVENT: 2122870-2012-01471, 2122870-2012-00878.

Description of Event or Problem · 1

THE CUSTOMER PROVIDED ADDITIONAL INFORMATION IN REGARDS TO A PREVIOUSLY SUBMITTED MEDICAL DEVICE REPORT (2122870-2012-00878) WHICH INVOLVED THE GENERATION OF MULTIPLE ERRONEOUS PATIENT RESULTS FROM A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM. ONE OF THE ERRONEOUS PATIENT RESULTS INVOLVED IN THE EVENT WAS AN ERRONEOUSLY ELEVATED THYROGLOBULIN RESULT. THE ERRONEOUS THYROGLOBULIN RESULT WAS REPORTED OUT OF THE LABORATORY AND THE PATIENT UNDERWENT UNNECESSARY SURGERY BASED UPON THE ERRONEOUS RESULT. THE DETAILS AND IMPACT OF THIS SURGERY ON THE PATIENT ARE CURRENTLY UNKNOWN. REPEAT THYROGLOBULIN TESTING DID NOT MATCH THE ORIGINAL RESULT OBTAINED. QUALITY CONTROL RESULTS WERE RECOVERING WITH THE CUSTOMER'S ESTABLISHED SPECIFICATIONS DURING THE TIMEFRAME OF THIS EVENT. NO PATIENT SPECIFIC INFORMATION, ACTUAL PATIENT RESULTS, SYSTEM ASSAY PERFORMANCE INFORMATION OR SAMPLE COLLECTION/HANDLING INFORMATION WAS PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JNL BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention