FDA Adverse Event Other Summary report: N

RAPIDPOINT 405

MDR report key: 2608898 · Received June 4, 2012

Report

Report Number
1217157-2012-00024
Event Type
Other
Date Received
June 4, 2012
Date of Event
March 12, 2012
Report Date
March 12, 2012
Manufacturer
SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS, MANUFACTURING LTD.
Product Code
GKR
PMA / PMN Number
K020616
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

MANUFACTURER VERIFIED CUSTOMER WAS NOT EXPOSED TO LEAK OR SPLASH. UNABLE TO IDENTIFY WHICH CARTRIDGES OF THE SHIPMENT WERE LEAKING. REPLACEMENT CARTRIDGES WERE SENT TO THE CUSTOMER. CUSTOMER REPORTED THREE OF THE FOUR REPLACEMENT CARTRIDGES APPEARED ALSO TO BE LEAKING. MANUFACTURER DISCOVERED CAUSE OF LEAK WAS A MANUFACTURING CHANGE OF CAPS ON THE REFERENCE VIAL. MANUFACTURING HAS REVERTED TO PRIOR CAP AND CUSTOMER BULLETIN WAS ISSUED ADVISING CUSTOMERS OF THE POSSIBILITY OF MOISTURE IN PACKAGING OR SALT RESIDUE AND NOTIFYING CUSTOMERS THAT CARTRIDGES COULD STILL BE USED WITH NO IMPACT TO RESULTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THEY RECEIVED FOUR MEASUREMENT CARTRIDGES THAT FEEL MOIST TO THE TOUCH AND HAVE A SALTY FEEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 RAPIDPOINT 405 RAPIDPOINT 405 GKR SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS, MANUFACTURING LTD. 405

Patients

Seq Age Sex Outcome Treatment
1