FDA Adverse Event Malfunction Summary report: N

FLEXILAB GENERAL LAB SYSTEM (GENLAB)

MDR report key: 260068 · Received January 20, 2000

Report

Report Number
2029302-2000-00001
Event Type
Malfunction
Date Received
January 20, 2000
Report Date
January 19, 2000
Manufacturer
SUNQUEST INFORMATION SYSTEMS
Product Code
JQP
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Description of Event or Problem · 1

THE INTERFACE BETWEEN THE BAYER TECHNICON IMMUNO 1 SYSTEM AND THE SUNQUEST FLEXILAB GENERAL LABORATORY SYSTEM SOFTWARE (GENLAB) WAS DEVELOPED IN THE EARLY 1990'S. IN 1995 BAYER MODIFIED ITS INSTRUMENT SOFTWARE WHICH RESULTED IN INCORRECT DATA COMMUNICATION CAUSING DATA WITH MORE THAN FIVE CHARACTERS TO BE TRUNCATED TO FEWER DELIMITED CHARACTERS AS OUTPUT TO THE SUNQUEST SYSTEM. BAYER ISSUED A TECHNICAL NOTICE (TN9-5729-25) IN 11/1995 TO ALERT USERS OF THE PROBLEM, BUT SUNQUEST DID NOT RECEIVE THE NOTICE. NO PT HARM RELATED TO THE ISSUE WAS REPORTED. THIS REPORT DOES NOT RELATE IN ANY WAY TO THE FUNCTION OF THE SUNQUEST BLOOD BANK/BLOOD DONOR PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FLEXILAB GENERAL LAB SYSTEM (GENLAB) LABORATORY INFORMATION SYSTEM SOFTWARE JQP SUNQUEST INFORMATION SYSTEMS VERSION 5.2 NA

Patients

Seq Age Sex Outcome Treatment
1 * Other BAYER TECHNICON IMMUNO 1 SYSTEM.