FDA Adverse Event
Malfunction
Summary report: N
FLEXILAB GENERAL LAB SYSTEM (GENLAB)
MDR report key: 260068
·
Received January 20, 2000
Report
- Report Number
- 2029302-2000-00001
- Event Type
- Malfunction
- Date Received
- January 20, 2000
- Report Date
- January 19, 2000
- Manufacturer
- SUNQUEST INFORMATION SYSTEMS
- Product Code
- JQP
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- MEDICAL TECHNOLOGIST
Narratives
Description of Event or Problem · 1
THE INTERFACE BETWEEN THE BAYER TECHNICON IMMUNO 1 SYSTEM AND THE SUNQUEST FLEXILAB GENERAL LABORATORY SYSTEM SOFTWARE (GENLAB) WAS DEVELOPED IN THE EARLY 1990'S. IN 1995 BAYER MODIFIED ITS INSTRUMENT SOFTWARE WHICH RESULTED IN INCORRECT DATA COMMUNICATION CAUSING DATA WITH MORE THAN FIVE CHARACTERS TO BE TRUNCATED TO FEWER DELIMITED CHARACTERS AS OUTPUT TO THE SUNQUEST SYSTEM. BAYER ISSUED A TECHNICAL NOTICE (TN9-5729-25) IN 11/1995 TO ALERT USERS OF THE PROBLEM, BUT SUNQUEST DID NOT RECEIVE THE NOTICE. NO PT HARM RELATED TO THE ISSUE WAS REPORTED. THIS REPORT DOES NOT RELATE IN ANY WAY TO THE FUNCTION OF THE SUNQUEST BLOOD BANK/BLOOD DONOR PRODUCT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FLEXILAB GENERAL LAB SYSTEM (GENLAB) | LABORATORY INFORMATION SYSTEM SOFTWARE | JQP | SUNQUEST INFORMATION SYSTEMS | VERSION 5.2 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | * | Other | BAYER TECHNICON IMMUNO 1 SYSTEM. |