FDA Adverse Event Malfunction Summary report: N

COULTER HMX ANALYZER WITH AUTOLOADER

MDR report key: 2597958 · Received June 4, 2012

Report

Report Number
1061932-2012-01792
Event Type
Malfunction
Date Received
June 4, 2012
Date of Event
May 9, 2012
Report Date
May 9, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT FLUID LEAKED FROM THE COULTER HMX ANALYZER WITH AUTOLOADER (HMX) WHILE THEY WERE RUNNING 5C CELL CONTROLS. CUSTOMER REPORTED THAT HMX ANALYZER GAVE DILUENT COMPARISON OUT OF LIMITS ERROR. CUSTOMER REPORTED THAT THERE WAS A PUDDLE OF DILUENT BEHIND THE ANALYZER. CUSTOMER REPORTED THAT THE LEAKED FLUID WAS INSIDE THE BACK HALF OF THE RIGHT SIDE COMPARTMENT OF THE HMX ANALYZER. CUSTOMER REPORTED THAT THE VOLUME OF THE LEAK WAS LESS THAN 50 ML. CUSTOMER REPORTED THAT PATIENT RESULTS WERE NOT AFFECTED. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. BEC CUSTOMER TECHNICAL SUPPORT (CTS) TROUBLESHOT THE ISSUE WITH THE CUSTOMER VIA THE TELEPHONE. CUSTOMER REPORTED THAT THE LEAK WAS FROM THE BLUE-STRIPE PROPRIETARY PULL-APART TUBING THROUGH THE NORMALLY CLOSED PINCH VALVE (PV) 49. CTS GUIDED THE CUSTOMER THROUGH REPLACEMENT OF THE TUBING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER HMX ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1