FDA Adverse Event Malfunction Summary report: N

ADVIA 2120

MDR report key: 2595946 · Received June 1, 2012

Report

Report Number
2432235-2012-00169
Event Type
Malfunction
Date Received
June 1, 2012
Date of Event
May 22, 2012
Report Date
May 22, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS, INC.
Product Code
GKL
PMA / PMN Number
K042251
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FSE (FIELD SERVICE ENGINEER) WAS DISPATCHED TO THE CUSTOMER SITE TO EVALUATE THE ADVIA 2120 INSTRUMENT . AFTER ANALYSIS OF THE INSTRUMENT THE FSE CLEANED ALL THE PORTS AND CHANGED THE DIAGHRAM PUMPS. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS NEEDED.

Description of Event or Problem · 1

DISCORDANT HIGH ADVIA 2120 HEMOGLOBIN RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES THE CUSTOMER NOTICED THAT THE CONTROLS WERE OUT OF RANGE AND STOPPED USING THE INSTRUMENT, HOWEVER RESULTS HAD BEEN SENT TO THE PHYSICIAN(S) THE SAMPLES WERE REPEATED ON AN ALTERNATE SYSTEM AND CORRECTED REPORTS WERE SENT OUT. THERE IS NO KNOWN REPORT OF TREATMENT GIVEN OR WITHHELD BASED ON THE DISCORDANT HEMOGLOBIN RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA 2120 HEMATOLOGY ANALYZER GKL SIEMENS HEALTHCARE DIAGNOSTICS, INC. ADVIA 2120 N/A

Patients

Seq Age Sex Outcome Treatment
1