FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 2589553 · Received May 27, 2012

Report

Report Number
1061932-2012-01765
Event Type
Malfunction
Date Received
May 27, 2012
Date of Event
May 2, 2012
Report Date
May 2, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K011342
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC (BEC) THAT THERE WAS A CLEAR LIQUID LEAK AROUND THE PIERCING NEEDLE ASSEMBLY OF THE COULTER LH 750 HEMATOLOGY ANALYZER (LH 750). CUSTOMER REPORTED THAT THE LH 750 WAS GIVING "VLS DILUENT ERRORS" (VENT LINE SENSOR DILUENT ERRORS). CUSTOMER REPORTED THE VOLUME OF THE LEAK WAS LESS THAN 5 ML. CUSTOMER REPORTED THE LEAK WAS CONTAINED INSIDE THE INSTRUMENT. CUSTOMER REPORTED THAT PATIENT RESULTS WERE NOT AFFECTED. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. BEC FIELD SERVICE ENGINEER (FSE) TROUBLESHOT THE ISSUE WITH THE CUSTOMER VIA THE TELEPHONE. THE FSE AND THE CUSTOMER FOUND THE NEEDLE WAS LEAKING DUE TO A PLUG IN THE ASPIRATION PATHWAY. THE FSE GUIDED THE CUSTOMER IN CLEARING THE PLUG IN THE ASPIRATION PATHWAY WITH BLEACH SOLUTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1