FDA Adverse Event Malfunction Summary report: N

SERAQUEST RUBELL IGG EIA TEST KIT

MDR report key: 2588332 · Received May 23, 2012

Report

Report Number
3022521-2012-00001
Event Type
Malfunction
Date Received
May 23, 2012
Date of Event
April 21, 2012
Report Date
May 23, 2012
Manufacturer
QUEST INTERNATIONAL, INC.
Product Code
LFX
PMA / PMN Number
K961053
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

ON (B)(6) 2012, A CUSTOMER CONTACTED THE BIO-RAD LAB TECHNICAL SUPPORT DEPT CONCERNING RESULTS OBTAINED WHEN RUNNING THE RUBELLA IGG EIA TEST KIT. THIS CUSTOMER WAS RUNNING AN ASSAY USING INTERNAL KNOWN POSITIVE SAMPLES ALONG WITH UNK PT SAMPLES USING AUTOMATED MICROPLATE EQUIPMENT. WHEN REVIEWING THE RESULTS, THE CUSTOMER NOTICED THAT ON THE SECOND STRIP CONTAINING FOUR (4) KNOWN POSITIVE SAMPLES AND (4) UNK PT SAMPLES, ALL RESULTS WERE NEGATIVE WITH VERY LOW ODS. THE FOUR KNOWN SAMPLES HAD PREVIOUSLY TESTED AS HIGH POSITIVE (22-36 IU/ML). THE CUSTOMER RE-ASSAYED THE FOUR (4) PATIENT SAMPLES AND ALL WERE POSITIVE. THE CUSTOMER STATED THAT CORRECTED RESULTS WERE SENT TO THE PHYSICIANS AS THE INITIAL NEGATIVE RESULTS HAD BEEN REPORTED. THE BIO-RAD LAB PRODUCT SUPPORT DEPT FORWARDED THE CUSTOMER¿S INFO TO THE MFR, QUEST INTERNATIONAL, INC. FOR INVESTIGATION. PER THE MFR¿S INVESTIGATION, THIS FAILURE IS NOT ATTRIBUTED TO A MFG OR QUALITY CONTROL FAILURE, OR A FAILURE OF REAGENT INTEGRITY. BASED ON THE DATA AND INFO AVAILABLE, THE MFR CONSIDERS THIS AN ISOLATED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SERAQUEST RUBELL IGG EIA TEST KIT IVD, EIA LFX QUEST INTERNATIONAL, INC. M0801

Patients

Seq Age Sex Outcome Treatment
1