FDA Adverse Event Malfunction Summary report: N

IMMAGE IMMUNOCHEMISTRY SYSTEM

MDR report key: 2587809 · Received May 24, 2012

Report

Report Number
2050012-2012-01154
Event Type
Malfunction
Date Received
May 24, 2012
Date of Event
April 29, 2012
Report Date
April 29, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K962294
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION: ADDITIONAL ANALYSIS CONDUCTED BY BECKMAN COULTER, INC. INDICATES THERE WAS NO EVIDENCE OF A SYSTEM MALFUNCTION. NUMEROUS ERROR FLAGS AND SUPPRESSED RESULTS WERE GENERATED.

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC (BEC) THAT THE IMMAGE IMMUNOCHEMISTRY SYSTEM GENERATED SUPPRESSED AND ERRONEOUS PATIENT AND CONTROL RESULTS. CUSTOMER REPORTED THAT THERE WERE MULTIPLE OCCURRENCES OF PATIENT SUPPRESSED RESULTS DUE TO VARIOUS ERRORS INCLUDING: OPTICS, E60, E63. CUSTOMER REPORTED THAT THE MORNING START-UP AND CONTROLS WERE ERRATIC AND ERRONEOUS. CUSTOMER REPORTED THAT ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. CUSTOMER REPORTED THAT THE ERRONEOUS RESULTS WERE CORRECTED. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. BEC FIELD SERVICE ENGINEER (FSE) FOUND THE CUVETTE WASTE LINE FILTER WAS PLUGGING AND CAUSING FLUID BUILDUP IN THE CUVETTES. THE FSE REPLACED THE FILTER AND CLEANED THE CUVETTES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IMMAGE IMMUNOCHEMISTRY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. NA

Patients

Seq Age Sex Outcome Treatment
1