FDA Adverse Event Other Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR

MDR report key: 2582831 · Received May 16, 2012

Report

Report Number
3004753838-2012-00134
Event Type
Other
Date Received
May 16, 2012
Date of Event
April 22, 2012
Report Date
April 23, 2012
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P050012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT'S FATHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2012 TO REPORT THAT UPON SENSOR REMOVAL DUE TO EARLY SENSOR SHUTOFF, HE NOTICED THAT SENSOR WIRE WAS MISSING. DURING THE CALL TO DEXCOM TECHNICAL SUPPORT IT APPEARED THAT PATIENT'S FATHER WASN'T USING PROPER INSERTION TECHNIQUE WHICH COULD HAVE CAUSED THE SENSOR WIRE TO RETRACT INTO ITS APPLICATOR AND NEVER INSERT IN PATIENT'S SKIN. AT THE TIME OF HIS CALL TO DEXCOM TECHNICAL SUPPORT, PATIENT'S FATHER REPORTED THAT THERE WAS SOME LINGERING SENSITIVITY ON THE INSERTION SITE BUT THAT PATIENT HAD NOT SOUGHT MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR MDS DEXCOM, INC. 9500-03 5038072

Patients

Seq Age Sex Outcome Treatment
1 4 YR Other