FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 2574843 · Received May 15, 2012

Report

Report Number
1823260-2012-02588
Event Type
Malfunction
Date Received
May 15, 2012
Date of Event
April 24, 2012
Report Date
July 18, 2012
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SE
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A ROOT CAUSE COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED BY THE CUSTOMER. CALIBRATION AND QUALITY CONTROL RESULTS WERE WITHIN RANGE. THE SERVICE ENGINEER CHECKED THE INSTRUMENT AND PERFORMED PRECISION TESTING, BUT COULD NOT FIND THE ROOT CAUSE. A RANDOM CHECKING OF SAMPLES IN THE LABORATORY FOUND MANY TUBES WITH GEL-LIKE SUBSTANCES AND OILS ON THE SAMPLES. NO PATIENTS WERE ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 1

THE CUSTOMER PROVIDED ADDITIONAL INFORMATION ABOUT THE PATIENT'S RESULTS. THE INITIAL RESULT WAS 0.02 MG/L ACCOMPANIED BY A DATA FLAG. THE REPEAT RESULT WAS 39.16 MG/L.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA. THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A QUESTIONABLE C-REACTIVE PROTEIN GEN.3 (CRP) RESULT ON THEIR C501 ANALYZER. THE PATIENT'S INITIAL CRP RESULT WAS 0.2 MG/L. THE CUSTOMER AUTOMATICALLY REPEATS SAMPLES WITH RESULTS LESS THAN 0.41 MG/L, SO THE SAMPLE WAS RE-TESTED BEFORE SENDING THE RESULT TO THE MEDICAL WARD. THE REPEAT RESULT WAS 39 MG/L. IT IS UNCLEAR WHICH RESULTS WERE REPORTED OUTSIDE THE LABORATORY. IT IS UNKNOWN IF THE PATIENT WAS ADVERSELY AFFECTED. THE CRP REAGENT LOT NUMBER WAS 653174 AND THE EXPIRATION DATE WAS NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1