2243801-1999-00042
Report
- Report Number
- 2243801-1999-00042
- Event Type
- Malfunction
- Date Received
- December 22, 1999
- Date of Event
- November 1, 1999
- Report Date
- November 29, 1999
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- OTHER
Narratives
RETURN REASON: THE CUSTOMER REPORTED THAT THE BALLOON DID NOT DEFLATE AFTER TEST INFLATION. ANALYSIS DETERMINED: INVESTIGATION FOUND THAT THE BALLOON DEFLATED ACCEPTABLY BUT THAT THERE WAS A SMALL TEAR BELOW DISTAL ADHESIVE BAND OF BALLOON; ORIGIN UNKNOWN. NO MFG DEFECTS WERE FOUND. UNIT WAS USED IN VIVO. THIS WAS NOT DETERMINED UNTIL ANALYSIS WAS COMPLETED. NO FURTHER INFO IS AVAILABLE ON THE PT'S STATUS. CORRECTIVE ACTION TAKEN: THE CORRECTIVE ACTION IS THAT BBNJ IS CONTINUOUSLY WORKING TO IMPROVE ITS BALLOON LATEX TO LESSEN BALLOON TEARS. EACH BALLOON IS 100% INSPECTED, INFLATED AND DEFLATED PRIOR TO PACKAGING AND FINAL RELEASE. INSPECTION PROCESSES HAVE BEEN UPDATED AND ARE CONTINUALLY BEING EVALUATED FOR IMPROVEMENTS. BOTH THE FREQUENCY AND SEVERITY OF THIS TYPE OF INCIDENT WILL BE CLOSELY MONITORED TO DETERMINE IF FURTHER REMEDIAL ACTION IS NECESSARY.
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNKNOWN | Other |