BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    POWERCHART MATRIX ORDERS

    MDR report key: 256358 · Received December 23, 1999

    Report

    Report Number
    1931259-1999-00003
    Event Type
    Malfunction
    Date Received
    December 23, 1999
    Date of Event
    November 10, 1999
    Report Date
    November 10, 1999
    Manufacturer
    CERNER CORP.
    Product Code
    MMH
    Removal / Correction Number
    NA
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    IL, US
    Reporter Occupation
    OTHER

    Narratives

    Description of Event or Problem · 1

    CERTAIN MEDICATION ORDERS ENTERED BY THE PHYSICIANS AT HOSPITALS AND CLINICS VIA CERNER'S HNA MILLENIUM POWERCHART APPLICATION MATRIX ORDER FUNCTIONALITY WERE NOT PROCESSED BY THE ORM ORDER WRITE SERVER. THIS SCENARIO OCCURRED DURING A PERIOD OF TIME WHEN THE ORM ORDER WRITE SERVER PROCESSING TIME WAS DEGRADED AND RESULTED IN A BACKLOG OF MEDICATION ORDERS IN THE SERVER QUEUE. MEDICATION ORDERS AWAITING PROCESSING IN THE SERVER QUEUE THAT HAD EXCEEDED A USER DEFINED PHARMACY HOLD LOCK RETENTION TIME LIMIT WERE NOT PROCESSED. AS DISCUSSED BELOW CERNER IS UNAWARE OF ANY INJURIES ASSOCIATED WITH THIS ISSUE.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1 POWERCHART MATRIX ORDERS SOFTWARE MMH CERNER CORP. HNA MILLENNIUM NA

    Patients

    Seq Age Sex Outcome Treatment
    1 *