FDA Adverse Event Malfunction Summary report: N

HARVEST ( LIS)

MDR report key: 2559523 · Received May 4, 2012

Report

Report Number
2432235-2012-00142
Event Type
Malfunction
Date Received
May 4, 2012
Date of Event
April 11, 2012
Report Date
April 12, 2012
Manufacturer
ORCHARD SOFTWARE CORPORATION
Product Code
GKL
PMA / PMN Number
K971998
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AFTER ANALYZING THE INSTRUMENT DATA, THE SIEMENS FIELD SERVICE ENGINEER (FSE) DETERMINED THAT THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. THE MISMATCH OF THE PATIENTS ID ON THE RUN SCREEN REPORT WAS CAUSED BY THE LIS SENDING PATIENT ID'S THAT EXCEEDS 14 CHARACTERS AS REQUIRED BY THE PRODUCT LABELING INSTRUCTIONS. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF DEVICE IS REQUIRED.

Description of Event or Problem · 1

TWO PATIENT SAMPLES FROM THE SAMPLE RACK WERE RUN ON THE ADVIA 120 ANALYZER. THE OPERATOR STATED THAT THE SID AND THE PATIENT NAME MATCHED CORRECTLY IN THEIR LABORATORY INFORMATION SYSTEM (LIS) BUT WAS DIFFERENT ON THE ADVIA 120 ANALYZER RUNSCREEN. THE PATIENT NAMES ON THE RUNSCREEN WERE SUPPLIED FROM THE FACILITY'S LIS. THE OPERATOR NOTICED THE MISMATCH WITH THE PATIENTS NAME AND DID NOT REPEAT THE SAMPLES BUT INSTEAD MATCHED THE SAMPLES BY THE POSITION ON THE RACK AND RUNSCREEN WITH SID AND PATIENT NAME FROM THE LIS SYSTEM. THERE ARE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THE SYSTEM BARCODE READER HAVING MISREAD THE SAMPLE BARCODES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HARVEST ( LIS) ORCHARD SOFTWARE CORPORATION, PRODUCT CODE: GKL GKL ORCHARD SOFTWARE CORPORATION

Patients

Seq Age Sex Outcome Treatment
1