FDA Adverse Event Malfunction Summary report: N

OBTV SERVER

MDR report key: 2549767 · Received April 17, 2012

Report

Report Number
9610816-2012-00183
Event Type
Malfunction
Date Received
April 17, 2012
Report Date
April 6, 2012
Manufacturer
PHILIPS MED SYSTEMS
Product Code
HFM
PMA / PMN Number
K970456
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE ALARMS WERE NOT FUNCTIONING ON THEIR DEVICES. NO PT HARM WAS REPORTED. DUE TO THE ALLEGATION THAT THE ALARMS DID NOT WORK AND SINCE A USER MIGHT NOT BE AWARE THAT THE ALARMS ARE NOT FUNCTIONING, PHILIPS REPORTING THIS INCIDENT. BASED ON THE INITIAL INFO PROVIDED, PHILIPS CONSIDERS THAT THIS IS NOT A MALFUNCTION OF THE DEVICE. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFO REGARDING THIS INCIDENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE ALARMS WERE NOT FUNCTIONING ON THEIR DEVICES. NO PT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OBTV SERVER HFM PHILIPS MED SYSTEMS M1383D

Patients

Seq Age Sex Outcome Treatment
1