FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2549018 · Received April 26, 2012

Report

Report Number
2939301-2012-04190
Event Type
Injury
Date Received
April 26, 2012
Report Date
April 16, 2012
Manufacturer
LIFESCAN INC.
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HER ONETOUCH ULTRAMINI METER READ INACCURATELY HIGH COMPARED TO HER FEELINGS/ NORMAL BLOOD GLUCOSE RESULTS. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE ALLEGED ISSUE BEGAN ON (B)(6) 2012 AT 7AM. THE PATIENT REPORTED BLOOD GLUCOSE RESULTS OF "240, 215 AND 223 MG/DL" WITH THE SUBJECT METER. THE PATIENT MANAGES HER DIABETES WITH ONGLYZA PILLS (2.5 MG). THE PATIENT CONTINUED TO TAKE HER MEDICATIONS AS USUAL. SEVERAL DAYS AFTER THE START OF THE ALLEGED ISSUE, THE PATIENT CLAIMS SHE FELT SYMPTOMS OF NERVOUS AND JITTERY. THE PATIENT DID NOT SPECIFY ANY TREATMENT AT THAT TIME. ON THE MORNING OF (B)(6) 2012, THE PATIENT VISITED HER PHYSICIAN'S OFFICE AND WAS ADVISED TO DECREASE HER USUAL DOSE OF ONGLYZA PILLS (2 MG). THAT SAME MORNING, THE PATIENT OBTAINED A BLOOD GLUCOSE RESULT OF "144 MG/DL" WITH THE PHYSICIAN/ CLINIC METER. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THE SUBJECT METER WAS SET TO THE CORRECT UNIT OF MEASUREMENT. A CONTROL SOLUTION TEST WAS PERFORMED WHICH FELL WITHIN RANGE. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3145192

Patients

Seq Age Sex Outcome Treatment
1 70 YR Life Threatening