FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2542376 · Received April 19, 2012

Report

Report Number
2122870-2012-01159
Event Type
Malfunction
Date Received
April 19, 2012
Date of Event
March 6, 2012
Report Date
March 21, 2012
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

NO SAMPLE COLLECTION OR CENTRIFUGATION DATA WAS SUPPLIED TO DATE. SYSTEM CHECK DATA SUPPLIED BY THE CUSTOMER INDICATED ALL PORTIONS PASSED WITHIN PUBLISHED SPECIFICATIONS. UPON INVESTIGATION OF THE CUSTOMER SUPPLIED DATA INDICATES THAT THE BACKGROUND RELATIVE LIGHT UNITS (RLUS) BEGIN INCREASING AFTER A BHCG REAGENT PACK IS PUT INTO USE ON THE SYSTEM. IN COMPARING THE CUSTOMER'S DATA TO DATA FROM AN UNAFFECTED REAGENT PACK SHOWS THAT THERE IS A STEADY INCREASE IN RLU AND DOSE RECOVERY AS TESTING THAT IS PERFORMED WITH AN "AFFECTED" PACK. THIS INCREASE IN RLU MANIFESTS ITSELF AS ELEVATED L1 QC AND LOW BHCG PATIENTS' SAMPLES. IT WAS NOTED IN THE CUSTOMER DATA THAT WHEN THE CUSTOMER CHANGES TO A FRESH REAGENT PACK, THE RLUS RETURN TO THE ORIGINAL BACKGROUND LEVEL. THE DATA SHOWS THAT WHEN THE CUSTOMER CALIBRATES USING AN "AFFECTED" PACK WITH ELEVATED RLUS, LEVEL 1 QC WILL RECOVER WITHIN RANGE AS THE CALIBRATION CURVE HAS CALCULATED THE RLU INCREASE. HOWEVER, THE SYSTEM ALLOWS MULTIPLE REAGENT PACKS TO BE LOADED FOR A SINGLE ASSAY AND THE SYSTEM CAN AUTOMATICALLY SWITCH TO A NEW "UNAFFECTED" REAGENT PACK ONCE THE AFFECTED PACK IS EMPTY. IN THIS SITUATION, WHEN THE SYSTEM CHANGES TO A FRESH PACK WITH NORMAL BACKGROUND RLU RECOVERY, THE CALCULATED DOSE FOR SAMPLES TESTED WITH THE FRESH PACK WILL BE LOWER DUE TO THE BIAS IN THE CALIBRATION CURVE GENERATED FROM THE "AFFECTED" PACK. THE CUSTOMER CAN POTENTIALLY OBTAIN FALSE NEGATIVE RESULTS FOR PATIENTS' SAMPLES ON THE LOWER END OF THE CALIBRATION CURVE IN SUCH A SITUATION. THE CUSTOMER IS NOT REQUIRED TO QC EACH NEW REAGENT PACK BEFORE USE. THEREFORE THIS CHANGE IN DOSE RESPONSE IS UNSEEN TO THE CUSTOMER UNTIL THE NEXT TIME THEY RUN QC. THERE IS NO INDICATION THAT A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED FOR THIS EVENT TO DATE; HOWEVER A SERVICE REQUEST IS SCHEDULED. A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. THE FOLLOWING MDRS (TOTAL COUNT: 7) LISTED BELOW INCLUDES THE COMPLETE LIST OF REPORTS SUBMITTED FOR THIS EVENT THAT OCCURRED AT THIS CUSTOMER SITE: 2122870-2012-01147, 2122870-2012-01155, 2122870-2012-01156, 2122870-2012-01157, 2122870-2012-01158, 2122870-2012-01159, 2122870-2012-01160.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) IN REGARDS TO OBTAINING ELEVATED BETA - HUMAN CHORIONIC GONADOTROPIN (B-HCG) QC LEVEL 1 RESULTS ON THE ACCESS 2 IMMUNOASSAY SYSTEM USED IN CONJUNCTION WITH TWO (2) DIFFERENT ACCESS TOTAL B-HCG REAGENTS (LOT # 170151 AND 170170). THE ERRONEOUS QC RESULTS WERE GENERATED OVER THE COURSE OF SEVERAL DAYS RANGING FROM (B)(6) 2012. THIS REPORT DOCUMENTS THE ELEVATED QC RESULTS OBTAINED ON (B)(6) 2012 USING TOTAL B-HCG REAGENT LOT # 170151. BHCG QC LEVEL 1 RECOVERED GREATER THAN 4 SD HIGH. ON (B)(6) 2012, THE CUSTOMER LOADED A NEW REAGENT PACK FROM LOT # 170170. ALL THREE LEVELS OF QC WERE RUN AND ALL WERE WITHIN ACCEPTABLE 2 SD RANGES. NO PATIENT RESULTS WERE REPORTED TO HAVE BEEN AFFECTED AS A RESULT OF THIS EVENT. HOWEVER, THE POTENTIAL FOR ERRONEOUS YET BELIEVABLE PATIENTS' RESULTS DOES EXIST UPON RECUR. THESE RESULTS MAY CAUSE INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER INC. ACCESS® 2 NA

Patients

Seq Age Sex Outcome Treatment
1