FDA Adverse Event Injury Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 2542270 · Received April 19, 2012

Report

Report Number
2122870-2012-01030
Event Type
Injury
Date Received
April 19, 2012
Date of Event
December 15, 2011
Report Date
March 22, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JLW
PMA / PMN Number
K922823/A007
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
SF
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED TO THE SITE FOR THIS EVENT. THE SAMPLE WAS RETURNED TO BECKMAN COULTER INC. FOR PATIENT SAMPLE INTERFERENCE TESTING. SAMPLE TESTING CONFIRMED THE ELEVATED ACCESS TSH RESULTS FOR THIS PATIENT WERE CAUSED BY HETEROPHILE INTERFERENCE. FOR THE ELEVATED PATIENT TSH RESULTS THE ROOT CAUSE OF THE EVENT IS PATIENT HETEROPHILE INTERFERENCE. ASSOCIATED MDRS: 2122870-2012-01030, 2122870-2012-01040, 2122870-2012-01041, 2122870-2012-01042, 2122870-2012-01043, 2122870-2012-01044, 2122870-2012-01161.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT ERRONEOUS THYROID STIMULATING HORMONE (TSH), PROLACTIN, HUMAN CHORIONIC GONADOTROPIN (BHCG), HUMAN LUTEINIZING HORMONE (HLH), FOLLICLE-STIMULATING HORMONE (FSH), AND FERRITIN RESULTS WERE GENERATED ON AN ACCESS 2 IMMUNOASSAY SYSTEM FOR A SINGLE PATIENT ACROSS MULTIPLE DAYS. THIS REPORT REPRESENTS THE ERRONEOUSLY ELEVATED TSH RESULT, ABOVE THE NORMAL REFERENCE RANGE, WHICH WAS GENERATED ON AN ACCESS 2 IMMUNOASSAY SYSTEM ON (B)(6) 2011. THE ELEVATED TSH RESULT WAS RELEASED FROM THE LABORATORY. THE PATIENT WAS ADMINISTERED ELTROXIN AND HORMONE REPLACEMENT THERAPY. IT IS UNKNOWN FOR WHICH ASSAY RESULT THE PATIENT WAS ADMINISTERED THE MEDICATIONS. THE MEDICATION HAS SINCE BEEN STOPPED. THE CUSTOMER INDICATED THAT THE INITIAL PATIENT RESULT WAS CONFIRMED VIA REPEAT TESTING ON ANOTHER BECKMAN COULTER INC. INSTRUMENT, HOWEVER NO INSTRUMENT DETAILS OR PATIENT RESULTS WERE PROVIDED FOR THE SECOND BECKMAN COULTER INC. INSTRUMENT ALLEGEDLY INVOLVED IN THIS EVENT. BECAUSE THE INITIAL RESULT DID NOT CORRELATE WITH THE PATIENT'S CLINICAL PICTURE THE PATIENT WAS REDRAWN AND RETESTED USING ALTERNATE METHODOLOGIES. BECKMAN COULTER INC. ASSESSMENT OF CUSTOMER SUPPLIED DATA INDICATED THAT UPON SUBSEQUENT PATIENT REDRAW AND TESTING USING ALTERNATE METHODOLOGIES, THE TSH RESULTS WERE LOWER, REGARDED AS NORMAL, AND NOT QUESTIONED BY THE CUSTOMER. BECKMAN COULTER INC. ASSESSMENT OF CUSTOMER SUPPLIED PATIENT DATA INDICATED THAT ADDITIONAL ASSAY RESULTS WERE PROVIDED, HOWEVER THESE RESULTS WERE NOT IN QUESTION IN ASSOCIATION WITH THIS EVENT. THE SAMPLE WAS COLLECTED IN A SERUM SAMPLE TUBE, WAS A FRESH SAMPLE, STORED AT ROOM TEMPERATURE AND WAS TESTED SHORTLY AFTER COLLECTION. THE SAMPLE WAS CENTRIFUGED AT ROOM TEMPERATURE PRIOR TO TESTING. THERE WAS NO SAMPLE QUALITY ISSUES NOTED. ASSAY QUALITY CONTROL (QC) VALUES WERE WITHIN THE CUSTOMER'S ESTABLISHED RANGES DURING THE TIMEFRAME OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY JLW BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention