FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25339151 · Received May 29, 2026

Report

Report Number
2955842-2026-27001
Event Type
Malfunction
Date Received
May 29, 2026
Date of Event
May 8, 2026
Report Date
May 29, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE ENDOSCOPE CONTROLLER (EC). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID NOT RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO THE START OF A DA VINCI-ASSISTED NEPHROURETERECTOMY SURGICAL PROCEDURE, THE CUSTOMER ATTEMPTED TO INSTALL TWO ENDOSCOPES, BUT THE SCREEN DID NOT RECOGNIZE THAT ANYTHING WAS CONNECTED. THE CUSTOMER THEN PERFORMED A HARD POWER CYCLE OF THE VISION SIDE TOWER, BUT THE ISSUE PERSISTED. TECHNICAL SERVICE ENGINEER REVIEWED THE SYSTEM LOGS AND DID NOT FIND ANY RELATED ISSUES. THE CUSTOMER SWAPPED THE VISION SIDE TOWER WITH ANOTHER VISION SIDE CART TO CONTINUE USE. THE PROCEDURE WAS CONVERTED TO ANOTHER DV SYSTEM WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
130761 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-17 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1