FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2533358 · Received April 12, 2012

Report

Report Number
2050012-2012-00946
Event Type
Malfunction
Date Received
April 12, 2012
Date of Event
March 18, 2012
Report Date
March 18, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NZ
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

REAGENT USED IN CONJUNCTION WITH UNICEL DXC 800 SYNCHRON SYSTEM: CATALOG NO.: 472500; BRAND NAME: GLUCM (GLUCOSE) REAGENT; LOT NUMBER: T103093.

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT THE UNICEL DXC 800 SYNCHRON CLINICAL SYSTEM GENERATED AN ERRONEOUS HIGH GLUCOSE RESULT. CUSTOMER REPORTED THAT THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LABORATORY. CUSTOMER REPORTED THAT THE DOCTOR QUESTIONED THE RESULT BECAUSE THE RESULT DID NOT CORRELATE WITH THE FINGER PRICK TEST. CUSTOMER REPORTED THAT THE SAMPLE WAS REPEATED. CUSTOMER REPORTED THAT THE REPEAT PRODUCED A LOWER RESULT. CUSTOMER REPORTED THAT THE GLUCOSE RESULT WAS AMENDED. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. BECKMAN COULTER FIELD SERVICE WAS NOT DISPATCHED FOR THIS EVENT BECAUSE BECKMAN COULTER WAS NOTIFIED WEEKS AFTER THE EVENT. BEC FIELD SERVICE DID RUN OTHER GREY TOP FLUORIDE TUBE SAMPLES STORED IN THE LABORATORY TO VERIFY PERFORMANCE AND DID NOT NOTICE ANY ISSUES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. DXC 800 NA

Patients

Seq Age Sex Outcome Treatment
1