FDA Adverse Event Malfunction Summary report: N

PHILIPS ONE

MDR report key: 25333473 · Received May 29, 2026

Report

Report Number
3026630-2026-100006
Event Type
Malfunction
Date Received
May 29, 2026
Date of Event
June 20, 2025
Report Date
May 29, 2026
Manufacturer
PHILIPS ORAL HEALTHCARE, LLC
Product Code
JEQ
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

B3: THE EVENT DATE IS APPROXIMATE. PRODUCT WAS NOT RETURNED FOR EVALUATION TO CONFIRM A MALFUNCTION OCCURRED. REPORTABILITY WAS REASSESSED DUE TO FDA FEEDBACK. REASSESSMENT DETERMINED THIS COMPLAINT TO BE AN OUT OF CAUTION REPORTABLE MALFUNCTION DUE TO POTENTIAL FOR HARM WHEN ALLEGED ¿EXPLODED¿ OR ¿MELTED¿ BY CONSUMER.

Description of Event or Problem · 0

A CONSUMER REPORTED THAT A PHILIPS ONE POWERED TOOTHBRUSH EXPLODED AND MELTED. NO INJURIES WERE REPORTED. CONSUMER REPORTED THAT THE TABLES WERE SCRATCHED RELATED TO THE ALLEGATION OF PHILIPS ONE POWERED TOOTHBRUSH EXPLODED AND MELTED. DEVICE WAS NOT RETURNED FOR EVALUATION; THEREFORE, IT CANNOT BE DETERMINED WHETHER THE DEVICE FAILED TO MEET SPECIFICATION AND/OR CAUSED OR CONTRIBUTED TO THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
166364 PHILIPS ONE POWERED TOOTHBRUSH JEQ PHILIPS ORAL HEALTHCARE, LLC HY1100/03

Patients

Seq Age Sex Outcome Treatment
1