FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 2531679 · Received April 12, 2012

Report

Report Number
2182208-2012-01349
Event Type
Malfunction
Date Received
April 12, 2012
Date of Event
February 10, 2012
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003/S065
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS. (B)(4) NO ANOMALIES FOUND.

Description of Event or Problem · 1

IT WAS REPORTED AT START OF FOLLOW-UP THE PROGRAMMER SOFTWARE CRASHED DURING SWITCH FROM MEDTRONIC TO VITATRON DESKTOP WITH AN ERROR MESSAGE. THE PROGRAMMER COULD NOT BE RESTARTED BY SWITCH OFF/ON. FOR THIS PROGRAMMER THE ACTUAL SOFTWARE UPDATE WAS NOT INSTALLED. THE PROGRAMMER WAS RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS WERE REPORTED AS A RESULT OF THIS EVENT.

Description of Event or Problem · 1

IT WAS REPORTED AT START OF FOLLOW-UP THE PROGRAMMER SOFTWARE CRASHED DURING SWITCH FROM MEDTRONIC TO VITATRON DESKTOP WITH AN ERROR MESSAGE. THE PROGRAMMER COULD NOT BE RESTARTED BY SWITCH OFF/ON. FOR THIS PROGRAMMER THE ACTUAL SOFTWARE UPDATE WAS NOT INSTALLED. THE PROGRAMMER IS BEING RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS WERE REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PROGRAMMER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1 Other