FDA Adverse Event Malfunction Summary report: N

MINIMED 780G US SYSTEM BLE CONNECT 3.0 MG/DL

MDR report key: 25293677 · Received May 26, 2026

Report

Report Number
2032227-2026-173582
Event Type
Malfunction
Date Received
May 26, 2026
Date of Event
April 18, 2026
Report Date
May 13, 2026
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
QJS
UDI-DI
000076300096003201
PMA / PMN Number
P160017
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED NORTHRIDGE SITE, PER VARIANCE 5. CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Description of Event or Problem · 0

IT WAS REPORTED TO MEDTRONIC MINIMED THAT THE CUSTOMER ALLEGES THE PUMP IS OVER-DELIVERING. THE CUSTOMER REPORTED A BLOOD GLUCOSE VALUE OF 75 MG/DL .THE CUSTOMER EXPERIENCED HYPOGLYCEMIA AND WAS TREATED WITH A GLUCOSE TABLETS OR ORANGE JUICE. THE CUSTOMER EXPERIENCED A LOSS OF CONSCIOUSNESS, AND SEIZURE DUE TO THE SENSOR ISSUE THE EVENT INVOLVED PRODUCT(S) MMT-1884, MMT-332A, 78893-01, AND MMT-242A. TROUBLESHOOTING WAS PERFORMED FOR THE LOW BLOOD GLUCOSE. THE CUSTOMER HAS BEEN USING THE INSULIN PUMP SYSTEM WITHIN 48HOURS OF A REPORTED LOW BLOOD GLUCOSE EVENT. THE CUSTOMER WAS USING THE MINIMED 670G/770G/ 780G SYSTEM WITH THE AUTO MODE/SMARTGUARD FEATURE ACTIVE AT THE TIME OF A LOW BLOOD GLUCOSE EVENT. NO FURTHER PATIENT COMPLICATIONS WERE REPORTED. NO PRODUCT RETURN IS REQUIRED FOR MMT-1884. THE CUSTOMER WAS INSTRUCTED TO DISCONTINUE DEVICE USE. MMT-332A, MMT-242A, AND 78893-01 WAS REQUESTED, AND THE CUSTOMER'S RESPONSE WAS THAT THE DEVICE WOULD BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
89299 MINIMED 780G US SYSTEM BLE CONNECT 3.0 MG/DL INTEROPERABLE AUTOMATED GLYCEMIC CONTROLLER, INSULIN SUSPEND QJS MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1884 NG4261383H 000076300096003201

Patients

Seq Age Sex Outcome Treatment
1