FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 2527105 · Received March 7, 2011

Report

Report Number
2518897-2011-00002
Event Type
Malfunction
Date Received
March 7, 2011
Report Date
February 26, 2011
Manufacturer
PENTAX MEDICAL COMPANY
Product Code
FDS
Product Problem
Yes
Report Source
Distributor report
Reporter Location
DE, US
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

THE USER FACILITY REPORTED: UPON STARTING A ESOPHAGOGASTRODUODENOSCOPY (EGD) WITH THE DOCTOR, HE ATTEMPTED TO CAPTURE PICTURES AND I NOTICED THAT IT SAID CAPTURE OKAY, BUT THE PICTURES WERE BLACK AND IT TRULY WAS NOT CAPTURING THE COLOR PICTURES. I ATTEMPTED TO REBOOT THE PROCESSOR IN AN ATTEMPT TO RECTIFY THE PROBLEM. I ALSO CHECKED ALL THE CONNECTIONS TO THE PROCESSOR AND CHECKED TO MAKE SURE IT WAS ON THE RIGHT VIEWING CHANNEL AS PREVIOUSLY INSTRUCTED TO DO SO BY CLINICAL ENGINEERING. NOTE - THE USER REPORT INDICATED EVENT DATE (B)(6) 2011, THIS MUST BE AN ERROR AS PENTAX RECEIVED THE USER REPORT FROM FDA (B)(4) 2011. REFERENCE USER FACILITY REPORT # (B)(4). UNIT EVALUATED AT USER FACILITY (B)(4) 2011; POSSIBLE CABLE FAILURE - USER REINSTRUCTED IN PROPER CABLING AND TROUBLESHOOTING. POSSIBLE USER ERROR - USER REINSTRUCTED IN PROPER USE OF AUXILIARY SWITCHING BOX.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PENTAX VIDEO PROCESSOR FDS PENTAX MEDICAL COMPANY EPK-I *

Patients

Seq Age Sex Outcome Treatment
1 *