FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25263470 · Received May 23, 2026

Report

Report Number
2955842-2026-26184
Event Type
Malfunction
Date Received
May 23, 2026
Date of Event
May 7, 2026
Report Date
May 22, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. THE UNIT WAS ANALYZED AND ISSUE COULD NOT BE REPRODUCED UPON TESTING. LOG REVIEW SHOWED ERRORS M-32, C-37, AND 2-8A, AND THE ERBE INTERNAL LOG ALSO RECORDED C-84, M-B0, AND M-32. FUNCTIONAL TESTING CONFIRMED NORMAL POWER-ON AND SUCCESSFUL CAUTERIZATION ACROSS PORTS/INSTRUMENTS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PULMONARY WEDGE RESECTION SURGICAL PROCEDURE USING AN XI SYSTEM, A CLINICAL SALES REPRESENTATIVE (CSR) CALLED TO REPORT A SYSTEM ISSUE ON BEHALF OF THE CUSTOMER. THE SURGEON STATED THAT DURING MULTIPLE PROCEDURES, THE LONG BIPOLAR GRASPER INSTRUMENT DID NOT DELIVER EXPECTED CAUTERY EFFECT EVEN WHEN THE EFFECT MODE WAS SET TO 8. THE CUSTOMER REPORTED THAT THIS ISSUE DID NOT OCCUR WHEN USING THE SAME INSTRUMENT TYPE ON ANOTHER SYSTEM (SK4419). THE CSR DID NOT HAVE DETAILS ON TROUBLESHOOTING STEPS PERFORMED OR WHETHER THE ISSUE OCCURRED WITH OTHER BIPOLAR INSTRUMENTS. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED THE LOGS AND FOUND NO DEPENDENT SERIAL NUMBERS RECORDED FOR THE LONG BIPOLAR GRASPER INSTRUMENTS USED ACROSS MULTIPLE DAYS AND NO ERBE-SPECIFIC ERRORS. AT THIS TIME, IT IS UNKNOWN HOW THE PROCEDURE PROCEEDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
551176 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-12 N/A

Patients

Seq Age Sex Outcome Treatment
1