FDA Adverse Event Malfunction Summary report: N

HEART LUNG MACHINE

MDR report key: 25253187 · Received May 22, 2026

Report

Report Number
8010762-2026-0000252
Event Type
Malfunction
Date Received
May 22, 2026
Date of Event
May 6, 2026
Report Date
May 22, 2026
Manufacturer
MAQUET CARDIOPULMONARY GMBH
Product Code
DTQ
UDI-DI
04037691773032
PMA / PMN Number
K943803
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

IT WAS REPORTED THAT ONE HL20 PUMP DISPLAYED THE ERROR MESSAGE ¿RUNAWAY¿. THE EVENT OCCURRED DURING A ROUTINE CHECK. NO HARM TO ANY PERSON HAS BEEN REPORTED. ACCORDING TO THE HL20 SERVICE MANUAL THE ERROR "RUNAWAY" INDICATES THAT THE PUMP HEAD SPEED IS EXCEEDING THE AMOUNT SET AT THE PUMP ROTARY KNOB BY MORE THAN 10%. A GETINGE FIELD SERVICE TECHNICIAN (FST) WAS SENT FOR INVESTIGATION AND REPAIR ON 2026-05-08. THE FAILURE COULD BE REPRODUCED. ALL CONNECTIONS WERE RESET AND THE CARBON BRUSHES WERE CLEANED. NO PARTS WERE REPLACED. THE FST PERFORMED SAFETY, CALIBRATION, AND FUNCTIONALITY CHECKS TO FACTORY SPECIFICATIONS. ALL FUNCTION TESTS ARE PASSED. A SIMILAR FAILURE WAS ALREADY ASSESSED BY THE GETINGE LIFE CYCLE ENGINEERING ON 2024-04-15. THE MOST PROBABLE ROOT CAUSE WAS DETERMINED AS USE RELATED CONTAMINATED OF THE MOTOR TACHO BY CARBON ABRASION. THE REVIEW OF THE NON-CONFORMITIES HAS BEEN PERFORMED ON 2026-05-22 FOR THE PERIOD OF 2019-03-20 TO 2026-05-06. IT DOES NOT SHOW ANY NON-CONFORMITY IN REGARD TO THE REPORTED PRODUCT AND FAILURE. THERE IS NO INDICATION THAT MANUFACTURING ISSUES OCCURRED DURING THIS TIME, THUS PRODUCTION RELATED INFLUENCES ARE UNLIKELY. THE DEVICE WAS MANUFACTURED ON 2019-03-20. IN ADDITION A REVIEW FOR POTENTIAL FIELD ACTIONS AND CAPAS RELATED TO THE FAILURE AND PRODUCT IN THIS COMPLAINT WAS PERFORMED. THIS COMPLAINT IS NOT IN SCOPE OF ANY ONGOING FIELD ACTIONS AND/OR CAPAS. BASED ON THE RESULTS THE REPORTED FAILURE "ERROR MESSAGE RUNAWAY" COULD BE CONFIRMED. THE OCCURRENCE RATE WAS CALCULATED FOR THE REPORTED ISSUE AND IT WAS DETERMINED THAT THIS IS NOT A SYSTEMIC ISSUE. THEREFORE, NO REMEDIAL ACTION IS REQUIRED. THE OCCURRENCE RATE RELATED TO THE REPORTED ISSUE IS CURRENTLY BEING MONITORED AS PART OF MAQUET CARDIOPULMONARY¿ S TRENDING PROGRAM AND ADDITIONAL INVESTIGATIONS OR CORRECTIONS WILL BE IMPLEMENTED IN CASE OF ADVERSE TRENDING. THIS EVENT OCCURRED ON THE INDIAN MARKET ON A SIGNIFICANTLY SIMILAR DEVICE TO "VARIO TWIN, HL 20 4-PUMPS", WHICH IS SOLD IN THE US UNDER PREMARKET SUBMISSION NUMBER K943803 FOR THE OUT OF THE US DEVICE, SUBJECTED TO THIS REPORT. FOR D4 UNIQUE IDENTIFIER (UDI)#, PRIMARY DI NUMBER HAS BEEN USED FOR VARIO TWIN, HL 20 4-PUMPS WITH CATALOG NUMBER 701043262, WHICH IS SOLD IN THE US. PROVIDED D4 SERIAL NUMBER AND H4 DEVICE MANUFACTURER DATE CORRESPOND TO DEVICE INVOLVED IN THE EVENT, NOT AVAILABLE IN US.

Description of Event or Problem · 0

IT WAS REPORTED THAT ONE HL20 PUMP DISPLAYED THE ERROR MESSAGE ¿RUNAWAY¿. THE EVENT OCCURRED DURING A ROUTINE CHECK. NO HARM TO ANY PERSON HAS BEEN REPORTED. ACCORDING TO THE HL20 SERVICE MANUAL THE ERROR "RUNAWAY" INDICATES THAT THE PUMP HEAD SPEED IS EXCEEDING THE AMOUNT SET AT THE PUMP ROTARY KNOB BY MORE THAN 10%. COMPLAINT ID: (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
375594 HEART LUNG MACHINE CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS DTQ MAQUET CARDIOPULMONARY GMBH HL 20 04037691773032

Patients

Seq Age Sex Outcome Treatment
1