SONIC INNOVATIONS, INC.
Report
- Report Number
- 1724310-2012-00003
- Event Type
- Malfunction
- Date Received
- March 19, 2012
- Date of Event
- February 23, 2012
- Report Date
- March 16, 2012
- Manufacturer
- SONIC INNOVATIONS, INC.
- Product Code
- ESD
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MT, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE COMPLAINT RECORD INDICATES THAT THE HEARING CARE PROFESSIONAL REPORTED THAT DOMES FELL OFF THE RECEIVERS REQUIRING INTERVENTION TO REMOVE THE DOMES FROM THE EAR CANAL. THERE WAS NO INDICATION THAT ANY INJURY OCCURRED AS A RESULT OF THE EVENT. NO DEVICE (S) WERE RETURNED FOR EVALUATION. THE FLIP HEARING INSTRUMENTS (HI) IS A BEHIND THE EAR (BTE) RECEIVER IN THE CANAL (RIC) CLASS I DEVICE HEARING AID. THE EXTERNAL SPEAKER IS POSITIONED IN THE EAR CANAL. AS PART OF THE FITTING PROCESS THE HEARING CARE PROFESSIONAL DETERMINES THE FIT AND POSITION OF THE SPEAKER. A SILICONE DOME IS ATTACHED, EMPLOYING A SNAP FIT DESIGN, TO THE SPEAKER TO FACILITATE SPEAKER POSITION WITHIN THE EAR CANAL. THE DOMES ARE CONSIDERED SERVICE ITEMS THAT REQUIRE PERIODIC REPLACEMENT. THE HEARING AID USER OR HEARING CARE PROFESSIONAL CAN REPLACE THE DOMES BY FOLLOWING THE REPLACEMENT INSTRUCTIONS CONTAINED IN THE USER GUIDE AND DIRECTIONS ON THE DOME PACKAGING. IN THE EVENT, THE DOME BECOMES DETACHED FROM THE SPEAKER, WITHIN THE EAR CANAL, THE USER GUIDE INSTRUCTS THE PT TO HAVE A DOCTOR REMOVE THE DOME. NO ADDITIONAL EVALUATION WAS PERFORMED SINCE NO DEVICES WERE RETURNED DURING THE TIME PERIOD OF THIS EVENT.
HEARING CARE PROVIDER DESCRIBED EVENT AS DOMES COMING OFF RECEIVERS (SPEAKERS) INSIDE EAR CANAL REQUIRING INTERVENTION TO REMOVE THE DOMES. THE HEARING CARE PROVIDER INDICATED THEY NOTICED SOME DISCOLORATION OF DOMES THAT HAD COME OFF. THE HEARING CARE PROVIDER INDICATED THAT THEY WILL RETURN EXAMPLES OF THESE DOMES FOR EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SONIC INNOVATIONS, INC. | HEARING AID | ESD | SONIC INNOVATIONS, INC. | FLIP 100 | NOT APPLICABLE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK | Required Intervention |