FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25238089 · Received May 21, 2026

Report

Report Number
2955842-2026-25884
Event Type
Malfunction
Date Received
May 21, 2026
Date of Event
April 30, 2026
Report Date
May 20, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI HAS RECEIVED THE USM FOR EVALUATION, BUT EVALUATION HAS NOT BEEN COMPLETED AS OF THE DATE OF THIS REPORT. A FOLLOW-UP MDR WILL BE SUBMITTED, IF ADDITIONAL INFORMATION IS OBTAINED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED GENERAL CHOLECYSTECTOMY SURGICAL PROCEDURE, THE UNIVERSAL SURGICAL MANIPULATOR (USM4) CARRIAGE COULD NOT FULLY ADVANCE. THE CARRIAGE ADVANCED ONLY ABOUT TWO THIRDS OF THE WAY, PRODUCED A GRINDING SOUND, AND MET PHYSICAL RESISTANCE. IT WAS REPORTED THAT MULTIPLE INSTRUMENTS WERE TRIED, AND THE SAME BEHAVIOR OCCURRED EVEN WITH NO INSTRUMENT INSTALLED. THE PROCEDURE WAS CONVERTED TO LAPAROSCOPIC SURGERY WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
524279 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-50 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1