FDA Adverse Event Malfunction Summary report: N

TWIIST AUTOMATED INSULIN DELIVERY SYSTEM

MDR report key: 25222873 · Received May 19, 2026

Report

Report Number
3016798778-2026-00134
Event Type
Malfunction
Date Received
May 19, 2026
Report Date
May 19, 2026
Manufacturer
MILLYARD ADVANCED MEDICAL PRODUCTS, LLC
Product Code
QFG
UDI-DI
00850017421400
PMA / PMN Number
K250930
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REPORT THAT THE USER DID NOT REMEMBER ANY ALARMS OCCURRING DURING AN EVENT WHEN THEIR GLUCOSE DECREASED TO 50 MG/DL COULD NOT BE CONFIRMED AS LOG DATA CANNOT BE REVIEWED IN THE ABSENCE OF AN EVENT DATE. ADDITIONALLY, BASED ON THE INFORMATION AVAILABLE FOR ASSESSMENT, A RELATIONSHIP BETWEEN THE TWIIST AUTOMATED INSULIN DELIVERY (AID) SYSTEM AND THE REPORTED HYPOGLYCEMIA IN THE CONTEXT OF AN ONCOMING STOMACH VIRUS COULD NOT BE DETERMINED. THE USER REMAINS ONGOING ON THEIR TWIIST PUMP. NO FURTHER INFORMATION RELATED TO THE REPORTED EVENT HAS BEEN MADE AVAILABLE TO MILLYARD ADVANCED MEDICAL PRODUCTS, LLC, FOR ADDITIONAL EVALUATION. THE TWIIST AID SYSTEM USER GUIDE EXPLAINS THAT THE URGENT LOW GLUCOSE ALERT IS DELIVERED AT OR BELOW 55 MG/DL AND WILL PLAY ON THE IPHONE AT THE CRITICAL ALERT VOLUME CONFIGURED WITHIN THE TWIIST APP NOTIFICATION SETTINGS. IF NOT DISMISSED WITHIN 5 MINUTES, THE URGENT LOW GLUCOSE ALERT REPEATS ON THE IPHONE AND WILL PLAY ON THE TWIIST PUMP AT THE PUMP VOLUME LEVEL SET IN THE TWIIST APP NOTIFICATION SETTINGS. IF THE TWIIST APP AND PUMP ARE OUT OF COMMUNICATION, URGENT LOW GLUCOSE SOUNDS WILL PLAY ON THE PUMP IMMEDIATELY. THIS GUIDE ALSO PROVIDES INFORMATION ABOUT THE POTENTIAL CAUSES OF HYPOGLYCEMIA AND HOW TO PREVENT IT.

Description of Event or Problem · 0

AN INITIAL EVENT NOTIFICATION WAS RECEIVED BY SEQUEL MED TECH, LLC, ON 19-APR-2026 AND FORWARDED TO MILLYARD ADVANCED MEDICAL PRODUCTS, LLC, ON THE SAME DAY.THE USER REPORTED A PRIOR EVENT THAT OCCURRED ON AN UNKNOWN DATE WHEN THEIR GLUCOSE DECREASED TO 50 MG/DL DUE TO AN ONCOMING STOMACH VIRUS. THE USER STATED THAT THEY DID NOT REMEMBER ANY ALARMS OCCURRING, REPORTING THAT THEIR PHONE WAS WITHIN RANGE BUT NOT CONNECTED VIA BLUETOOTH AT THE TIME OF THE EVENT. THE USER SELF-TREATED WITH GLUCOSE TABLETS AND JUICE TO SUCCESSFULLY RESOLVE THE REPORTED HYPOGLYCEMIA.THE USER REMAINS ONGOING ON THEIR TWIIST PUMP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
191577 TWIIST AUTOMATED INSULIN DELIVERY SYSTEM INFUSION PUMP QFG MILLYARD ADVANCED MEDICAL PRODUCTS, LLC DKPI-21073-007 00850017421400

Patients

Seq Age Sex Outcome Treatment
1