FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25204502 · Received May 18, 2026

Report

Report Number
2955842-2026-25487
Event Type
Malfunction
Date Received
May 18, 2026
Date of Event
April 2, 2026
Report Date
May 18, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. THE ISSUE WAS RESOLVED AFTER THE CUSTOMER CLEARED THE ERROR ON THE VISION CART. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY, AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, WHEN THE INTEGRATED TABLE MOTION (ITM) CONNECTION WAS LOST, THE MASTER TOOL MANIPULATOR (MTM) DRIFTED AND CAUSED UNCONTROLLED MOVEMENT. THE SURGICAL STAFF OBSERVED THAT THE MONOPOLAR CURVED SCISSORS (MCS) INSTRUMENT'S TIP MOVED A FEW CENTIMETERS AFTER THE CONNECTION LOSS WHILE THE SURGEON¿S HEAD REMAINED IN THE CONSOLE. THE SURGEON INITIALLY KEPT THEIR HANDS ON THE MTM BUT REMOVED THEM ONCE DRIFTING BEGAN AND WHILE THEIR HEAD WAS STILL IN THE HIGH RESOLUTION STEREO VIEWER (HRSV). THE ISSUE WAS RESOLVED BY CLEARING THE ERROR ON THE VISION CART, THOUGH THE ITM PROBLEM PERSISTED UNTIL A FULL SYSTEM RESET. A VIDEO RECORDING OF THE PROCEDURE EXISTS, AND THE CUSTOMER IS ASKING HOW TO GRANT INTUITIVE SURGICAL ACCESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
397048 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-06 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1