FDA Adverse Event Malfunction Summary report: N

POWERED WHEELCHAIR

MDR report key: 2519417 · Received April 6, 2012

Report

Report Number
3004493922-2012-00077
Event Type
Malfunction
Date Received
April 6, 2012
Report Date
April 5, 2012
Manufacturer
INVACARE SUZHOU
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL M41SR20R, SERIAL NUMBER/DATE CODE IS UNKNOWN. THE OWNER'S MANUAL PART NUMBER 1143206 WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN.

Description of Event or Problem · 1

CUSTOMER ALLEGED THE JOYSTICK IS ON AND THE DISPLAY IS ON TURTLE, BUT THE CHAIR WILL NOT DRIVE. NO INJURY ALLEGED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POWERED WHEELCHAIR 890.3860 ITI INVACARE SUZHOU M41SR20R

Patients

Seq Age Sex Outcome Treatment
1 Other