FDA Adverse Event Injury Summary report: N

OT ULTRA TEST STRIPS

MDR report key: 2518596 · Received April 5, 2012

Report

Report Number
2939301-2012-03383
Event Type
Injury
Date Received
April 5, 2012
Date of Event
March 14, 2012
Report Date
March 14, 2012
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. THE 510(K) # IS K043197.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HER ONETOUCH ULTRA BLUE TEST STRIPS WERE DAMAGED. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE ALLEGED ISSUE BEGAN THE SECOND WEEKEND OF (B)(6) 2012. THE PATIENT MANAGES HER DIABETES WITH AN INSULIN PUMP (TYPE NOT SPECIFIED). IS IT NOT KNOWN IF CHANGES WERE MADE TO THE PATIENT'S USUAL DIABETES MANAGEMENT ROUTINE. A FEW HOURS AFTER THE ALLEGED ISSUE, THE PATIENT CLAIMS SHE FELT NERVOUS. THE PATIENT WAS UNABLE TO CONTINUE TESTING. ON THE MORNING OF (B)(6) 2012, SEVERAL DAYS AFTER THE ALLEGED ISSUE, THE PATIENT OBTAINED A BLOOD GLUCOSE RESULT OF "380 MG/DL" WITH ANOTHER DEVICE. A HOME HEALTH NURSE ADMINISTERED THE PATIENT INSULIN (TYPE/ AMOUNT NOT SPECIFIED) AS TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THE PATIENT NO LONGER HAD THE LFS PRODUCTS AVAILABLE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT ALLEGEDLY RECEIVED MEDICAL INTERVENTION FROM A HEALTH CARE PROFESSIONAL (HCP) AFTER THE REPORTED ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRA TEST STRIPS GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC.

Patients

Seq Age Sex Outcome Treatment
1 77 YR Life Threatening| R