HDI 5000 ULTRASOUND STANDARD SYSTEM
Report
- Report Number
- 3019216-2012-00003
- Event Type
- Malfunction
- Date Received
- March 30, 2012
- Report Date
- March 22, 2012
- Manufacturer
- PHILIPS ULTRASOUND, INC.
- Product Code
- IYO
- PMA / PMN Number
- K961459
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). THE PHILIPS FIELD SERVICE ENGINEER WENT TO THE CUSTOMER SITE. NO INJURIES WERE REPORTED WITH THIS EVENT. THE FIELD SERVICE ENGINEER REPLACED THE PARTS AFFECTED BY THIS EVENT. THE SYSTEM WAS PUT BACK INTO SERVICE AFTER THE REPAIR. THE AFFECTED PARTS ARE IN TRANSIT BACK TO PHILIPS FOR ANALYSIS AS OF THIS MDR SUBMISSION. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE NEW INFO BECOMES AVAILABLE. K991671, K002003, K011224, K034003.
PHILIPS HEALTHCARE CUSTOMER SERVICE CENTER RECEIVED A CALL FROM THE CUSTOMER STATING THAT WHILE THE HDI5000 ULTRASOUND SYSTEM WAS IDLE, THE CUSTOMER NOTICED IT CAUGHT FIRE. THE CUSTOMER IMMEDIATELY EXTINGUISHED THE FIRE AND CALLED PHILIPS HEALTHCARE FOR REPAIR OF THE ULTRASOUND SYSTEM. THE ULTRASOUND SYSTEM WAS NOT BEING USED AT THE TIME OF THIS EVENT AND THERE WAS NO PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HDI 5000 ULTRASOUND STANDARD SYSTEM | IYO IYN ITX | IYO | PHILIPS ULTRASOUND, INC. | 795020 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |