FDA Adverse Event Malfunction Summary report: N

HDI 5000 ULTRASOUND STANDARD SYSTEM

MDR report key: 2517604 · Received March 30, 2012

Report

Report Number
3019216-2012-00003
Event Type
Malfunction
Date Received
March 30, 2012
Report Date
March 22, 2012
Manufacturer
PHILIPS ULTRASOUND, INC.
Product Code
IYO
PMA / PMN Number
K961459
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE PHILIPS FIELD SERVICE ENGINEER WENT TO THE CUSTOMER SITE. NO INJURIES WERE REPORTED WITH THIS EVENT. THE FIELD SERVICE ENGINEER REPLACED THE PARTS AFFECTED BY THIS EVENT. THE SYSTEM WAS PUT BACK INTO SERVICE AFTER THE REPAIR. THE AFFECTED PARTS ARE IN TRANSIT BACK TO PHILIPS FOR ANALYSIS AS OF THIS MDR SUBMISSION. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE NEW INFO BECOMES AVAILABLE. K991671, K002003, K011224, K034003.

Description of Event or Problem · 1

PHILIPS HEALTHCARE CUSTOMER SERVICE CENTER RECEIVED A CALL FROM THE CUSTOMER STATING THAT WHILE THE HDI5000 ULTRASOUND SYSTEM WAS IDLE, THE CUSTOMER NOTICED IT CAUGHT FIRE. THE CUSTOMER IMMEDIATELY EXTINGUISHED THE FIRE AND CALLED PHILIPS HEALTHCARE FOR REPAIR OF THE ULTRASOUND SYSTEM. THE ULTRASOUND SYSTEM WAS NOT BEING USED AT THE TIME OF THIS EVENT AND THERE WAS NO PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HDI 5000 ULTRASOUND STANDARD SYSTEM IYO IYN ITX IYO PHILIPS ULTRASOUND, INC. 795020

Patients

Seq Age Sex Outcome Treatment
1