FDA Adverse Event Malfunction Summary report: N

FREESTYLE LIBRE 3

MDR report key: 25170474 · Received May 14, 2026

Report

Report Number
2954323-2026-72391
Event Type
Malfunction
Date Received
May 14, 2026
Date of Event
February 7, 2024
Report Date
May 14, 2026
Manufacturer
ABBOTT DIABETES CARE LTD
Product Code
QBJ
UDI-DI
05021791002658
PMA / PMN Number
K223435
Removal / Correction Number
2954323-11/22/25-001-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

ADC INVESTIGATED THIS ISSUE AND DETERMINED THAT THE SENSOR ASSOCIATED WITH THIS COMPLAINT MAY NOT MEET PRODUCT DESIGN SPECIFICATIONS AND MAY PRODUCE LOW GLUCOSE READINGS WHICH ARE NOT CLINICALLY ACCEPTABLE. THIS PRODUCT HAS BEEN DETERMINED TO BE WITHIN THE SCOPE OF THE INVESTIGATION AND ACTIONS CONDUCTED UNDER ADC FIELD ACTION FA1002-2025. NO FURTHER INVESTIGATION ACTIONS ARE REQUIRED AS THIS ISSUE IS CONFIRMED TO BE IN THE SCOPE OF ADC FA1002-2025. HTTPS://EMDR.FDA.GOV/EMDR/FORMREDACTION/D11.JSF# ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.

Description of Event or Problem · 0

A CUSTOMER REPORTED RECEIVING LOW GLUCOSE RESULTS FROM AN ABBOTT DIABETES CARE (ADC) DEVICE. THIS IS A KNOWN ISSUE FOR THE SERIAL NUMBER ASSOCIATED WITH THIS COMPLAINT, ADDRESSED BY ADC FIELD ACTION FA1002-2025. IMPACTED PRODUCT WAS DISTRIBUTED TO ANDORRA, AUSTRIA, BELGIUM, CANADA, DENMARK, FINLAND, FRANCE, GERMANY, ITALY, LUXEMBOURG, NETHERLANDS, NEW ZEALAND, NORWAY, SAN MARINO, SPAIN, SWEDEN, SWITZERLAND, UK, US, AND QATAR. ADC FIELD ACTION FA1002-2025 WAS ISSUED ONLY TO IMPACTED COUNTRIES. THIS REPORT IS BEING SUBMITTED AS PART OF RETROSPECTIVE REPORTING RELATED TO FA1002-2025. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
553995 FREESTYLE LIBRE 3 CONTINUOUS GLUCOSE MONITORING SYSTEM QBJ ABBOTT DIABETES CARE LTD 72081-01 T60001558 05021791002658

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown