FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 2515521 · Received April 3, 2012

Report

Report Number
2939301-2012-03244
Event Type
Malfunction
Date Received
April 3, 2012
Report Date
March 22, 2012
Manufacturer
LIFESCAN INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE 510(K) # IS K080639.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER/PATIENT CONTACTED LIFESCAN ALLEGING THE METER WAS MISSING RESULTS. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT WAS INITIALLY RULED OUT DUE TO THE FOLLOWING CONCLUSIONS: THIS MALFUNCTION IS NOT CONSIDERED REPORTABLE AS LIFESCAN (1) DOES NOT BELIEVE THE CHANCE THIS MALFUNCTION CAUSING OR CONTRIBUTING TO AN AE IS MORE THAN REMOTE AND (2) HAS NOT REPORTED AN AE WHERE THIS MALFUNCTION MAY HAVE CAUSED OR CONTRIBUTED TO THE INJURY/DEATH. THERE WERE ALSO NO ALLEGATIONS OF HARM OR INJURY. ON (B)(6) 2012, LIFESCAN COMPLETED DEVICE EVALUATIONS WITH THE METER INVOLVED WITH THIS COMPLAINT. THE ALLEGED COMPLAINT WAS NOT CONFIRMED; HOWEVER, A SECONDARY ISSUE WAS FOUND DURING TESTING. THE METER WAS FOUND TO HAVE A DEFECTIVE LCD. THIS COMPLAINT IN NOW BEING REPORTED DUE TO THE SECONDARY ISSUE FOUND DURING TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC.

Patients

Seq Age Sex Outcome Treatment
1