FDA Adverse Event Malfunction Summary report: N

CONTOUR® NEXT

MDR report key: 25149690 · Received May 12, 2026

Report

Report Number
1810909-2026-00026
Event Type
Malfunction
Date Received
May 12, 2026
Date of Event
April 13, 2026
Report Date
May 12, 2026
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
NBW
PMA / PMN Number
K191286
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE HCP PERFORMED CONTROL TESTS WITH THE SUSPECTED CONTOUR® XT AND THE RESULTS WERE WITHIN SPECIFICATIONS. SINCE NO PRODUCT INFORMATION WAS PROVIDED AND THE DEVICE IS NOT EXPECTED TO BE RETURNED FOR EVALUATION, NO TESTING COULD BE PERFORMED AND A DEVICE HISTORY RECORD COULD NOT BE REVIEWED. THE REPORTER INFORMATION (E1) WAS NOT PROVIDED. UNKNOWN WAS CAPTURED IN SECTION A1 AND NO INFORMATION WAS CAPTURED IN SECTIONS A2, A3 AND A4 AS THE CUSTOMER'S INITIALS, AGE, SEX AND WEIGHT WERE NOT PROVIDED. THE CUSTOMER DID NOT PROVIDE THE PRODUCT INFORMATION FOR THE CONTOUR® NEXT TEST STRIPS, THEREFORE NO INFORMATION WAS CAPTURED IN SECTION D4 (MODEL #, CATALOG #, LOT # AND EXPIRATION DATE), AND THE DEVICE MANUFACTURE DATE (H4) COULD NOT BE DETERMINED. THE CONTOUR® NEXT TEST STRIP ARE USED WITH THE CONTOUR® XT METER WHICH IS SIMILAR TO THE CONTOUR® NEXT EZ METER AVAILABLE IN THE US MARKET. THEREFORE, PRODUCT CODE NBW AND MOST RECENT 510 (K) # K191286 ASSOCIATED WITH THE CONTOUR® NEXT EZ METER MARKETED IN US WERE CAPTURED IN SECTIONS D2B AND G4 RESPECTIVELY. THE DEVICE WAS DISTRIBUTED OUTSIDE THE US, THEREFORE, NO GUDID INFORMATION EXISTS.

Description of Event or Problem · 0

A HEALTH CARE PROFESSIONAL (HCP) FROM FINLAND CALLED ON BEHALF OF THE CUSTOMER TO REPORT THAT A BLOOD GLUCOSE READINGS OF 6.9 MMOL/L WAS OBTAINED WITH THE CONTOUR® XT METER AND 3.3 MMOL/L WAS OBTAINED WITH THE LABORATORY TESTING. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE DEVICE IS NOT EXPECTED TO BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
97501 CONTOUR® NEXT BLOOD GLUCOSE TEST STRIPS NBW ASCENSIA DIABETES CARE US INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown