UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2012-00882
- Event Type
- Malfunction
- Date Received
- April 3, 2012
- Date of Event
- March 9, 2012
- Report Date
- March 9, 2012
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
SERVICE WAS DISPATCHED TO THE SITE ON (B)(4) 2012 FOR THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) CLEANED BOTH THE INTERIOR AND EXTERIOR OF THE INSTRUMENT. THE FSE PERFORMED AN INSTRUMENT MODIFICATION ASSOCIATED WITH ASPIRATE/DISPENSE TUBE ROUTING AND INSTALLED THE NEW STYLE MIXER/GRIPPERS. THE FSE VERIFIED THE NECESSARY ALIGNMENTS AND PERFORMED VERIFICATION TESTING AND A QUALITY CONTROL ASSESSMENT WHICH BOTH GENERATED ACCEPTABLE RESULTS. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE.
THE CUSTOMER REPORTED THAT A HIGHER THAN EXPECTED HYBRITECH PROSTATE SPECIFIC ANTIGEN (HYB-PSA) INITIAL RESULT, AND IMPRECISE HYB-PSA RESULTS, WERE GENERATED FROM AN UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEMS FOR ONE PATIENT SAMPLE. THE HYB-PSA RESULT, WHICH WAS WITHIN THE NORMAL REFERENCE RANGE OF THE ASSAY, WAS REPORTED OUTSIDE OF THE LABORATORY AND WAS QUESTIONED AS IT DID NOT MATCH THE PATIENT'S CLINICAL HISTORY. THERE WAS NO DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. BECKMAN COULTER INC. ASSESSMENT OF CUSTOMER SUPPLIED DATA INDICATED THAT MULTIPLE REPEAT TESTS ON THE SAME AS WELL AS ANOTHER INSTRUMENT, GENERATED REPEAT RESULTS WHICH WERE LOWER, STILL WITHIN THE ASSAY'S NORMAL REFERENCE RANGE, AND BETTER MATCHED THE PATIENT'S CLINICAL PRESENTATION. COLLECTIVELY THE RESULTS WERE OUTSIDE OF THE ASSAY'S STATED PRECISION CLAIM. NONE OF THE HYB-PSA RESULTS GENERATED FROM THE ALTERNATE INSTRUMENT HAVE BEEN QUESTIONED AS ERRONEOUS OR IMPRECISE. THE CUSTOMER PROVIDED ADDITIONAL PATIENTS' RESULTS HOWEVER THESE RESULTS ARE NOT IN QUESTION AS PART OF THIS EVENT. THE SAMPLE WAS A FULL DRAW COLLECTED IN A PLASTIC TUBE. IT WAS INVERTED, ALLOWED TO CLOT, AND CENTRIFUGED PRIOR TO TESTING AND WAS STORED REFRIGERATED BETWEEN TESTING. THE SAMPLE WAS NORMAL IN APPEARANCE WITH NO VISIBLE IRREGULARITIES. BECKMAN COULTER INC. ASSESSMENT OF CUSTOMER SUPPLIED INSTRUMENT ASSAY PERFORMANCE DATA INDICATED THAT BOTH LEVELS OF HYB-PSA QUALITY CONTROL (QC) RESULTS DURING THE TIMEFRAME OF THE EVENT WERE WITHIN TWO STANDARD DEVIATIONS OF THE CUSTOMER'S ESTABLISHED MEANS. INSTRUMENT ASSAY CALIBRATIONS PERFORMED PRIOR TO, AND ON THE DAY OF THE EVENT, WERE ACCEPTED AS PASSING AND POSSESSED ACCEPTABLE PERCENT COEFFICIENTS OF VARIATION (%CV). NO ERROR MESSAGES WERE POSTED TO THE INSTRUMENT'S EVENT LOG DURING THE TIMEFRAME OF THIS EVENT. A FIVE THOUSAND AND TEN THOUSAND TEST COUNT MAINTENANCE PROCEDURE HAD BEEN PERFORMED PRIOR TO THE EVENT. THE CUSTOMER PERFORMED A TWENTY REPLICATE PRECISION TEST USING BOTH LEVEL ONE AND THE LEVEL THREE HYB-PSA QC MATERIALS. BOTH PRECISION TESTS PASSED WITH GOOD %CVS AND WITHIN THE ASSAY'S STATED PRECISION CLAIM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM | ANALYZER, CHEMISTRY | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ACCESS HYBRITECH PSA |