FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25143957 · Received May 11, 2026

Report

Report Number
2955842-2026-24616
Event Type
Malfunction
Date Received
May 11, 2026
Date of Event
April 14, 2026
Report Date
May 11, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE WAS ABLE TO REPRODUCE THE ISSUE AND REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE USM INVOLVED WITH THIS EVENT HAS BEEN RECEIVED, BUT THE FAILURE ANALYSIS TESTING HAS NOT YET BEEN COMPLETED AS OF THE DATE OF THIS REPORT.

Description of Event or Problem · 0

IT WAS REPORTED THAT AFTER A DA VINCI-ASSISTED HIGH ANTERIOR RESECTION SURGICAL PROCEDURE, THE CUSTOMER EXPERIENCED ERROR 32056 WHEN STARTING UP THE PATIENT SIDE CART IN STANDALONE MODE. AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) REVIEWED THE ERROR AND DETERMINED THAT ERROR 32056 INDICATED A PROBLEM WITH THE UNIVERSAL SURGICAL MANIPULATOR (USM) 1 AXES CONTROLLER ARM (ACA) AND NOTED THAT THE ERROR PERSISTED EVEN AFTER A HARD POWER CYCLE WAS PERFORMED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. ISI CONTACTED THE ISI FIELD SERVICE ENGINEER AND OBTAINED THE FOLLOWING INFORMATION: THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
434569 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-46 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1