BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    TELADOC SCALE

    MDR report key: 25135923 · Received May 11, 2026

    Report

    Report Number
    3011196194-2026-00040
    Event Type
    Malfunction
    Date Received
    May 11, 2026
    Date of Event
    September 12, 2025
    Report Date
    May 10, 2026
    Manufacturer
    TELADOC HEALTH INC.
    Product Code
    FRI
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Occupation
    OTHER

    Narratives

    Additional Manufacturer Narrative · 0

    THE DEVICE ASSOCIATED WITH THIS INCIDENT WAS NOT RETURNED FOR INVESTIGATION. THE PATIENT INDICATED THAT THEY DISCARDED THE DEVICE.

    Description of Event or Problem · 0

    THE PATIENT REPORTED THAT THE BATTERIES INSIDE THEIR SCALE EXPANDED, CAUSING THE DEVICE TO NOT FUNCTION EVEN AFTER REPLACING BATTERIES WITH NEW ONES.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    525247 TELADOC SCALE SCALE FRI TELADOC HEALTH INC. WM1500

    Patients

    Seq Age Sex Outcome Treatment
    1 41 YR Unknown