FDA Adverse Event Malfunction Summary report: N

REGARD

MDR report key: 25115688 · Received May 7, 2026

Report

Report Number
3004513970-2026-00001
Event Type
Malfunction
Date Received
May 7, 2026
Date of Event
April 13, 2026
Report Date
May 7, 2026
Manufacturer
RESOURCE OPTIMIZATION & INNOVATION, LLC
Product Code
MSH
UDI-DI
10326053123457
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FACILITY REPORTED THAT THEIR STAFF HAD NOT BEEN FIT TESTED FOR THE MASKS PRIOR TO USE AS REQUIRED. THIS IS LIKELY A CONTRIBUTING FACTOR TO THE CONCERNS RAISED BY THE USERS. ADDITIONALLY, ROI PROVIDES DONNING AND DOFFING INSTRUCTIONS TO AIDE IN PROPER USE OF THE MASKS. THE INSTRUCTIONS WERE NOT USED OR FOLLOWED PRIOR TO USE.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT TEAM MEMBERS AND PROVIDERS ARE CONCERNED WITH THE PRODUCT QUALITY STATING THAT IT IS FLIMSY AND DOES NOT SEAL TO THEIR FACE APPROPRIATELY DUE TO STRAP DESIGN. STAFF ALSO RAISED CONCERN THAT THEY WERE NOT FIT TESTED FOR THE MASK PRIOR TO DONNING AND USE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
599458 REGARD SURGICAL N95 PARTICULATE RESPIRATOR MSH RESOURCE OPTIMIZATION & INNOVATION, LLC N95SRGRESP-REG 10326053123457

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown