FDA Adverse Event Malfunction Summary report: N

DA VINCI SP

MDR report key: 25108437 · Received May 7, 2026

Report

Report Number
2955842-2026-24191
Event Type
Malfunction
Date Received
May 7, 2026
Date of Event
April 17, 2026
Report Date
May 6, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874114605
PMA / PMN Number
K182371
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE PATIENT SIDE MANIPULATOR (PSM) 3. THE SYSTEM WAS VERIFIED AND READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE INSTRUMENT; HOWEVER, FAILURE ANALYSIS IS STILL ONGOING. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO THE START OF A DA VINCI-ASSISTED NEPHROURETERECTOMY SURGICAL PROCEDURE WITH SINGLE-PORT (SP) SYSTEM AND PRIOR TO PORTS PLACEMENT, INTUITIVE SURGICAL, INC. (ISI) CLINICAL SALES REPRESENTATIVE (CSR) INFORMED TECHNICAL SUPPORT ENGINEER (TSE) THAT STERILE ADAPTER (SA) CAME OFF EASILY ON PATIENT SIDE MANIPULATOR (PSM) 3. THE CUSTOMER REINSTALLED THE SA ON PSM 3, BUT THE ISSUE WAS NOT RESOLVED. THE CUSTOMER REPLACED THE DRAPE, WHICH RESOLVED THE ISSUE TEMPORARILY. AFTER, THE CSR CALLED BACK TO REPORT THAT THE ISSUE PERSISTED AFTER REPLACING THE DRAPE. THE PROCEDURE WAS ABORTED WITH NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
555893 DA VINCI SP PATIENT SIDE CART NAY INTUITIVE SURGICAL, INC 380601-51 N/A 00886874114605

Patients

Seq Age Sex Outcome Treatment
1