FDA Adverse Event Injury Summary report: Y

HEATING PAD WRAP FOR SHOULDER AND NECK

MDR report key: 25107872 · Received May 6, 2026

Report

Report Number
3030539818-2026-00011
Event Type
Injury
Date Received
May 6, 2026
Date of Event
March 11, 2026
Report Date
April 8, 2026
Manufacturer
NINGBO UNICO PRODUCTS CO., LTD 
Product Code
IRT
UDI-DI
00024291256076
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE MANUFACTURER RECEIVED A REPORT STATING THAT THE HEATING PAD OVERHEATED, ALONG WITH PHOTOS OF THE INCIDENT. THE DEVICE WAS NOT RETURNED FOR EVALUATION. THE PRODUCT LABEL WARNED AGAINST USE ON SOFT SURFACE AND CAN'T BE COVERED DURING USE, YET THESE ACTIONS WERE OBSERVED IN THE INCIDENT PHOTOS. THIRD-PARTY TESTING CONFIRMED THE PRODUCT DOES NOT OVERHEAT UNDER CORRECT USE (SEE TEST REPORT: (B)(4) AND NO DEFECTS IDENTIFIED. FROM THE DESCRIBE EVENT, WE KNOW THE PATIENT FELL ASLEEP ON IT, THAT DIDN'T CONFORM TO THE CORRECT USAGE METHOD.

Description of Event or Problem · 0

PATIENT USED NECK AND BACK HEATING PAD FROM NAVAJO MANUFACTURING COMPANY INC. PRODUCT WAS ITEM#: 448 FROM HUMANA OTC CATALOG HEATING PAD WRAP FOR SHOULDER AND NECK. PATIENT FELL ASLEEP ON IT AND WOKE UP TO THE SMELL OF FIRE. PATIENT'S PILLOW HAD A HOLE BURNED INTO IT AND PATIENT HAD A BURN ON HER NECK THAT BLISTERD. PATIENT STOPPED USE IMMEDIATELY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
494526 HEATING PAD WRAP FOR SHOULDER AND NECK PAD, HEATING, POWERED IRT NINGBO UNICO PRODUCTS CO., LTD  25607 V1 00024291256076

Patients

Seq Age Sex Outcome Treatment
1 73 YR Female Required Intervention