FDA Adverse Event Malfunction Summary report: N

TELEDOC BLOOD PRESSURE MONITOR

MDR report key: 25104580 · Received May 6, 2026

Report

Report Number
3011196194-2026-00030
Event Type
Malfunction
Date Received
May 6, 2026
Date of Event
April 20, 2026
Report Date
April 27, 2026
Manufacturer
TELADOC HEALTH INC
Product Code
DXN
PMA / PMN Number
K131395
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE RELATED TO THIS INCIDENT WAS RETURNED FOR INVESTIGATION. INTERNAL FUNCTIONAL TESTING WAS PERFORMED, AND NO FAILURES WERE DETECTED DURING FUNCTIONAL TESTING. THE INTERNAL INVESTIGATION CONFIRMED THE DEVICE WAS WORKING AS INTENDED.

Description of Event or Problem · 0

THE PAITENT REPORTED INACCURATE READINGS FROM THEIR TELADOC BLOOD PRESSURE MONITOR. THE TELADOC MONITOR READINGS WERE APPROXIMATELY 20 POINTS HIGHER WHEN COMPARED TO READINGS OBTAINED USING THE DOCTOR'S MANUAL PUMP MONITOR. THE MEASUREMENTS WERE TAKEN 1-3 MINUTES APART. NO MEDICAL TREATMENT WAS REPORTED IN CONNECTION WITH THE DEVICE MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
176957 TELEDOC BLOOD PRESSURE MONITOR BLOOD PRESSURE MONITOR DXN TELADOC HEALTH INC HT900

Patients

Seq Age Sex Outcome Treatment
1 36 YR Female