FDA Adverse Event Malfunction Summary report: N

PMS2 (A16-4) MM PAB

MDR report key: 25096752 · Received May 6, 2026

Report

Report Number
2028492-2026-01766
Event Type
Malfunction
Date Received
May 6, 2026
Date of Event
April 14, 2026
Report Date
May 6, 2026
Manufacturer
VENTANA MEDICAL SYSTEMS INC.
Product Code
PZJ
PMA / PMN Number
EXPORT ONLY
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

MEDWATCH FIELD D4 LOT NO WAS UPDATED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE PROBABLE ROOT CAUSE FOR THE INCONSISTENT STAINING WAS DETERMINED TO BE RELATED TO THE DEVIATIONS FROM THE METHOD SHEET PROTOCOL, COMBINED WITH POOR FIXATION/PRE-ANALYTICAL FACTORS.

Additional Manufacturer Narrative · 0

THE SERIAL NUMBER OF THE ANALYZER IS (B)(4). THE CUSTOMER CONFIRMED ISSUES DURING THE PRE-ANALYTICAL PHASE, SPECIFICALLY REGARDING IMPROPER SAMPLE FIXATION FOR PATIENT 1'S SLIDES. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE RESULTS WITH THE PMS2 (A16-4) MM PAB AND MLH1 (M1) MM PAB ASSAYS FOR TWO PATIENT SAMPLES TESTED ON A BENCHMARK ULTRA PLUS INSTRUMENT. THIS MEDWATCH WILL APPLY TO THE PMS2 (A16-4) MM PAB ASSAY. PLEASE REFER TO THE MEDWATCH WITH A1. PATIENT IDENTIFIER (B)(6) FOR INFORMATION RELATED TO THE MLH1 (M1) MM PAB ASSAY. PATIENT 1: THE STAINING RESULTS WERE POSITIVE FOR PMS2 AND MLH1. THE STAINING RESULTS AT A DIFFERENT LAB WERE NEGATIVE. PATIENT 2: THE STAINING RESULTS WERE NEGATIVE FOR PMS2 AND MLH1. THE REPEAT STAINING RESULT WAS POSITIVE FOR PMS2. THE TESTS WERE REPEATED BECAUSE THE PATHOLOGIST REVIEWED THE SAMPLES AGAIN AND DETERMINED THAT THE STAINING WAS AMBIGUOUS AND THEY SHOULD BE CLASSIFIED AS "UNINTERPRETABLE/UNVALUABLE."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447565 PMS2 (A16-4) MM PAB IMMUNOHISTOCHEMISTRY TEST, DNA MISMATCH REPAIR (MMR) PROTEIN ASSAY PZJ VENTANA MEDICAL SYSTEMS INC. N03791

Patients

Seq Age Sex Outcome Treatment
1